Indesign runs as admin but doesn't work from user session?

[Muhammet Mevlüt5E9F]

Hi;

Hello there; I can open the program through Creative Cloud Desktop, but when I run it from the start menu of my computer, the program gives the following error. The program works only when I log in as admin. I deleted the profile files in the Appdata folder under Users (InDesign_Cache =% USERPROFILE% \ AppData \ Local \ Adobe \ InDesign \ InDesign_Preferences =% USERPROFILE% \ AppData \ Roaming \ Adobe \ InDesign) The program does not work although I give admin privileges to all folders related to files and indesign.

Does anyone have an opinion?

Thanks.

Error Logs : https://pastebin.com/p8M1f2QJ

[Srishti Bali · Accepted solution]

Hi there,

Sorry to hear about this trouble. Look like you are working on a Windows machine. I would request if you could try these steps and share your observations with us.

• Open Windows Event Viewer logs from C:\WINDOWS\system32\config\folder.
• Check the logs for a faulty module path for InDesign 
  %programfiles%\Adobe\Adobe InDesign[version] \PMRuntime.dll.
• Run the app as administrator.
• Right-click InDesign in the Start menu and select Run as Administrator.

Looking forward to your response!

Regards,

Srishti