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InDesign saving files

Community Beginner ,
May 13, 2021 May 13, 2021

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I can no longer save a file I get these messages attached. I work with this app for my job and i cant believe i cannot save a file anymore.

 

 

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correct answers 1 Correct answer

Community Expert , May 13, 2021 May 13, 2021

A couple of things to try.

 

1. Trash your preferences

2. If it's already enabled, turn off GPU performance

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Community Expert ,
May 13, 2021 May 13, 2021

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Is this just one InDesign file that you can't save? Or multiple files?

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Community Beginner ,
May 13, 2021 May 13, 2021

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Its every single file. I am losing work I have done on the shutdown. This is awful. I cannot do my job

 

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Community Expert ,
May 13, 2021 May 13, 2021

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Is this an M1 machine or an Intel machine? What version of InDesign and operating system?

Are the files local or on a network or cloud service?

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Community Beginner ,
May 13, 2021 May 13, 2021

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My files are local, no cloud or network. 

See attachment for computer specifics.

Indd version 16.2.1

running on Big Sur 11.3

 

Thank you for any help you can give!

 

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Community Expert ,
May 13, 2021 May 13, 2021

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A couple of things to try.

 

1. Trash your preferences

2. If it's already enabled, turn off GPU performance

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Community Beginner ,
May 13, 2021 May 13, 2021

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trashing my preferences worked! thank you so much!

 

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New Here ,
Aug 07, 2022 Aug 07, 2022

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Resetting Preferences did not work.

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New Here ,
Aug 09, 2021 Aug 09, 2021

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I'm lost what I'm supposed be doing

 

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