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InDesign Share & Review feature - Permission to access issue

New Here ,
Aug 03, 2020

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Hi, i'm just testing out the new Review feature in InDesign, which worked fine when i shared a document with a colleague. However, when my colleague shared a document with me i see the following 'Sorry, you don't have permission to access that' when i click on the email link to the document. Does it  have something to do with our Adobe ID's? We each have an Adobe CC license and therefore different ID's.

 

 

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Adobe Community Professional
Correct answer by Laubender | Adobe Community Professional

The answer is: You can't.

 

My suggestion:
Do a feature request and post the link when done so that everyone who is interested in your case is able to vote for this.

Oh. Someone already did one and I voted:

 

Share for Review - Option to add multiple users as Owners.
Kevin W, June 24, 2020

https://indesign.uservoice.com/forums/601021-adobe-indesign-feature-requests/suggestions/40741633-share-for-review-option-to-add-multiple-users-as

 

Regards,
Uwe Laubender

( ACP )

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InDesign Share & Review feature - Permission to access issue

New Here ,
Aug 03, 2020

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Hi, i'm just testing out the new Review feature in InDesign, which worked fine when i shared a document with a colleague. However, when my colleague shared a document with me i see the following 'Sorry, you don't have permission to access that' when i click on the email link to the document. Does it  have something to do with our Adobe ID's? We each have an Adobe CC license and therefore different ID's.

 

 

 Review.png

Adobe Community Professional
Correct answer by Laubender | Adobe Community Professional

The answer is: You can't.

 

My suggestion:
Do a feature request and post the link when done so that everyone who is interested in your case is able to vote for this.

Oh. Someone already did one and I voted:

 

Share for Review - Option to add multiple users as Owners.
Kevin W, June 24, 2020

https://indesign.uservoice.com/forums/601021-adobe-indesign-feature-requests/suggestions/40741633-share-for-review-option-to-add-multiple-users-as

 

Regards,
Uwe Laubender

( ACP )

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Aug 03, 2020 0
Adobe Community Professional ,
Aug 03, 2020

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Exactly,

you cannot access the review someone else did with a different Adobe ID.

A distinct reviewing process identifies and links to exactly one single Adobe ID.

There is no mutual ownership.

 

Regards,
Uwe Laubender

( ACP )

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Aug 03, 2020 0
New Here ,
Aug 03, 2020

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Hi Uwe, thanks for your responce. Appologies for sounding a bit of a novice, but how can I make the Adobe ID the same for people in my team? Isn't their Adobe ID just their email address?

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Adobe Community Professional ,
Aug 03, 2020

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The answer is: You can't.

 

My suggestion:
Do a feature request and post the link when done so that everyone who is interested in your case is able to vote for this.

Oh. Someone already did one and I voted:

 

Share for Review - Option to add multiple users as Owners.
Kevin W, June 24, 2020

https://indesign.uservoice.com/forums/601021-adobe-indesign-feature-requests/suggestions/40741633-sh...

 

Regards,
Uwe Laubender

( ACP )

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Aug 03, 2020 1
New Here ,
Aug 03, 2020

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Many thanks for your help Uwe.

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Aug 03, 2020 0
New Here ,
Aug 13, 2020

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It's not just that. The feature simply doesn't work. I've now tried to share for review to many people, some with Macs, some with PCs, some with Adobe products, and some without. Across the board NO ONE CAN ACCESS THE DOCUMENT. They all get the same message ahown above, regardless of whether they choose Apple or Google or Adobe to log in. By the way, those that have none of the above cannot review, even though a video showing how to use the feature displays a different looking welcome screen allowing invited guests access by just creating a temporary username. Sorry to say this (because I love Adobe) but they completely screwed the pooch on this one, releasing it without thoroughly testing. 

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Aug 13, 2020 0