InDesign Share for Review Error

New Here ,
Jun 09, 2021 Jun 09, 2021

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Hi, I'm trying to use the Share for Review feature and keep getting the error: There was an error creating the artifact. I am using InDesign version 16.2.1 and Windows 10.

 

Thanks for any help!

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Adobe Community Professional ,
Jun 10, 2021 Jun 10, 2021

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Hi Melissa,

something went wrong with PDF Export that happened "under the hood".

Could you export your document to PDF (Print) with an PDF/X-4 preset without any error?

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Jun 11, 2021 Jun 11, 2021

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Yes, I can export to PDF/X-4 fine. I did get the following warning though: 

 

MelissaM1024_0-1623416744677.png

 

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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Hi Melissa,

I think, we can ignore this error for now.

 

Hm. What could we check next?

"Creating the artifact" in essence means, that a temp PDF file is written to your system volume. And that failed for whatever reason. Hard to tell why, now that your PDF export principally is working.

 

Regards,
Uwe Laubender

( ACP )

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