InDesign Share for Review - FAQ

Adobe Employee ,
Jun 15, 2020 Jun 15, 2020

Copy link to clipboard

Copied

Using Share for Review in InDesign’s June 2020 release, you can share your designs for online review, and manage feedback right within the app. Stakeholders can open the shared document in a browser to provide feedback. Share for Review streamlines and simplifies the review process for both designers and their stakeholders 

workflow.png

 

The following FAQs provide clarity on common questions around Share for Review 

Share the document for review - FAQ

View reviewer comments - FAQ 

Review the document - FAQ

Best practices

 

How is Share for Review different from the ‘Integrated comment and review’ feature in InDesign CS5? How does it compare to the Import PDF Comments (IPC) feature?  

Adobe is investing in features and services that make creative collaboration easier and more enjoyable.  

With Share for Review, our aspiration is to make reviewing and editing InDesign creative more seamless, and address the following limitations in CS Review: 

  • Requirement for a flash plugin to use this feature 
  • Lack of support for key features such as email notifications 
  • User challenges with feature discoverability 

Compared to Import PDF Comments (IPC), Share for Review reduces time by eliminating the need to create and share PDFs and collate the resulting feedback. We will be working to enhance the reviewing features and capabilities in Share for Review, which will soon help this tool surpass the experience of IPC, from end to end.   

 

Does Share for Review include text commenting capabilities? 

This first version of the feature allows you to provide feedback through the sticky note and pencil tools. We will continue to improve the experience, and we will soon incorporate more text commenting capabilities, including text highlight, text strikethrough, and the ability to accept text comments in a single click. 

 

Is this feature being introduced into InCopy?  

It is not. Instead, we’ll be making significant updates to InCopy by taking it to the Web to provide better collaboration capabilities. Stay tuned!    

 

What text capabilities do I have as a reviewer?  

As a reviewer, you will be able to highlight text, strikethrough text, and replace text corresponding to your comment. 

 

share-for-review-text-edit-tools-NFS.png

 

Let us know of any challenges, or questions you have for us around Share for Review and we’ll be happy to assist you. 

TOPICS
Feature request, How to, Import and export, Performance, Publish online, Sync and storage

Views

10.5K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

New Here , Nov 12, 2020 Nov 12, 2020
This has worked for others:Save any work and close all openSign out of InDesign (Help > Sign out). This will cause indesign to quit.Launch InDesign again, at which point you should be prompted to sign in again.

Likes

translate

Translate

Translate
replies 338 Replies 338
Adobe Employee ,
Oct 29, 2020 Oct 29, 2020

Copy link to clipboard

Copied

I've sent you a private message. 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 29, 2020 Oct 29, 2020

Copy link to clipboard

Copied

 

What privat message?

How can i send you 80mb files?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 29, 2020 Oct 29, 2020

Copy link to clipboard

Copied

Sorry. Im new to this forum. 😉

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 10, 2020 Nov 10, 2020

Copy link to clipboard

Copied

I've used this feature twice in the past week. The first time, all the commenting tools you showed were available. I just shared a second document for review and when I went to manage the review on the web to add a couple comments, it only shows the Pin and Draw a Shape tools. I checked my first document, and only those two are showing there now as well. What happened to the other tools!?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 16, 2020 Nov 16, 2020

Copy link to clipboard

Copied

Is this something you've seen while reviewing a particular document or on all documents?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2020 Nov 24, 2020

Copy link to clipboard

Copied

This has just started happening for me. Last night my colleague made substantial comments for changes to the document, by highlighting the areas where the changes were needed. Now I can't see the highlights, and the tools for highlight, strikethrough and text replace are missing, only pin and draw a shape are available.

 

NOTE: I was using Firefox, and I've now opened the review file in Chrome and the tools are showing, but not highlighting the correct area (a small blue box appears in the top corner of the page where the change is - see below image).

Screenshot 2020-11-25 at 09.25.28.png

 

Same issue in Safari.

 

Also, when you check the reviews within InDesign, only pins or shapes show up in the document, not highlights or strikethrough, which is really not helpful. I have to keep going back to the online version to the InDesign version. I'm trying to educate my colleagues to use pins or shapes, but the highlight option is much more intuitive to them.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 25, 2020 Nov 25, 2020

Copy link to clipboard

Copied

This is strange although the review comments will be visible to you in the InDesign app.

 

Are you seeing this issue with other files as well?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 11, 2020 Nov 11, 2020

Copy link to clipboard

Copied

This feature still doesn't seem to be reliable with documents.  Have tried resaving or creating from IDML but I still only get an empty box for the share options. Absurd this feature still is so glitchy.

share for review fail.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 11, 2020 Nov 11, 2020

Copy link to clipboard

Copied

resetting Preferences does not resolve the issue

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 11, 2020 Nov 11, 2020

Copy link to clipboard

Copied

a bit more context here.  Running Indesign 16 on an imac running Catalina 10.15.7 and review won't work. the same document on macbook pro with same versions of OS and indesign did let me start a review. how do i fix this?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 12, 2020 Nov 12, 2020

Copy link to clipboard

Copied

This has worked for others:

  1. Save any work and close all open
  2. Sign out of InDesign (Help > Sign out). This will cause indesign to quit.
  3. Launch InDesign again, at which point you should be prompted to sign in again.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Nov 13, 2020 Nov 13, 2020

Copy link to clipboard

Copied

This did work for me. completely overlooked that option.  Aprreciated.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 24, 2020 Nov 24, 2020

Copy link to clipboard

Copied

This works but is such a pain in the ass. I really hope that Adobe is looking into this issue, as well as the highlights not showing up in the InDesign document, only in the web version. I have found this feature really buggy and not yet fit for purpose. This should have been tested a lot more before rolling out.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 25, 2020 Nov 25, 2020

Copy link to clipboard

Copied

Hi rpr,

if you do Share For Review with a document and then you want to work on under the following conditions:

 

[1] Save As with the same name of your document.

[2] Save As with a new name and want to work on with the new document.

[3] You did a roundtrip with Export to IDML, open IDML as document.

 

you will see a blank Share for Review panel in InDesign.

 

[4] Duplicated the document file in your file system

 

you'll perhaps get confused what review marks you see on the page and what can only be accessed with the original document. I just testing with a document that I duplicated in the file system. I have both documents open from time to time. As it shows I never can see all the review marks on the pages. Some show up in the original, some show up in the duplicate. But in all of the two documents I can see all the comments in the panel.

 

So never do Save As with your document as long as your Share for Review workflow is running.

Never do an IDML roundtrip workflow as well. This all will change the identity of your document and the Review on the web will not be able to maintain a connection to your file through the Share for Review panel.

 

Regards,
Uwe Laubender

( ACP )

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 25, 2020 Nov 25, 2020

Copy link to clipboard

Copied

This feature is totally broken. Any time I try to update a document I shared before it was broken says in bright red "There was an error creating the artifact". Just take a look at the article here: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/40767463-can-t-share-fo... - This feature is obviously seriously beta and should not be released to users. When I was able to get my documet to post, when a reviewer tried to comment all strike-throughs and highlights were not visible in InDesign. What's going on with QA at Adobe these days, do they even test these features or do they just assume they will work?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 26, 2020 Nov 26, 2020

Copy link to clipboard

Copied

This is just so frustrating. Having spent the last few days managing the issues we have already highlighted by repeatedly signing out and back in and opening InDesign again, now my document crashes right as it's about to complete the review update. I've tried it 10 times with the same crash every time. I've copied the file from a removable disk to the hard drive with the same results. It's SO frustrating! This job is now finished and I just need a final sign-off from my director to complete it, but can't update the review!!!! Really sad with how Adobe have stretched themselves so thin that every app is now crap.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 01, 2020 Dec 01, 2020

Copy link to clipboard

Copied

Hi All,

 

For the issues with the Share for Review feature, please try the steps below:

1. Close InDesign.
2. Bring up the Creative Cloud Desktop app (CCD) and Sign out.
3. Launch InDesign and Sign in here (not from the CCD).
4. Create a new document.
5. Open Share for Review panel.

 

Let us know if that helps!

 

Regards,

Sheena

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 01, 2020 Dec 01, 2020

Copy link to clipboard

Copied

Is there any way to send it as single pages rather than spreads? My client finds it difficult to do edits on full spreads.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 01, 2020 Dec 01, 2020

Copy link to clipboard

Copied

Hi Chris,

in case you have a facing pages document with two pages per spread, the answer is no.

It's always spreads. What you could do, but that's obviously tedious, do one page per spread.

Even for facing pages documents that's possible, but requires a lot of work:

 

FacingPages-OnePagePerSpread.PNG

 

I must confess this is not very practical…

 

Regards,
Uwe Laubender

( ACP )

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Dec 01, 2020 Dec 01, 2020

Copy link to clipboard

Copied

This works, then it doesn't again often in the same day without even closing the document. pins often won't show inside InDesign which becomes highly problematic for obvious reasons. No, Show/Hide annotations does not show them. Signing out of Indesign several times a day (which signs out every open adobe app) adds more trouble than the feature helps.  this is a much-needed, and long overdue feature but I find its lack of reliability at this stage extremely irritating.  if it was one of many updates i'd understand a bit but InDesign has had more features removed from it in its updates than actual intersting or even long-awaited updates. It's been out too long at this point to still be so spotty. you all need to iron out these bugs fast and I doubt adobe has much interest in changing it's obnoxiously redundant sign-in model.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 03, 2020 Dec 03, 2020

Copy link to clipboard

Copied

To all InDesign users who are still seeing the Share for Review panel coming up blank, we would like your help in investigating the cause of this issue.
Please help us by doing the following:

1) Sign out from Creative Cloud Desktop app.
2) Delete all the Log files present in the Logs folder. Log files are present here:
- on Mac: ~/Library/Logs/
- on Win: %temp%
3) Create an Empty file using any Text Editor - save the file with name asu.trace
4) Place this asu.trace file in the Logs folder (mentioned above).
5) Sign in to Creative Cloud Desktop app.

 

6) Collect all Logs via the Log Collector Tool. To do so, download & run the Log Collector Tool.
- Download from https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
- Run the Log Collector Tool.
7) All logs captured via the Log Collector Tool are saved to the Desktop as a ZXP file.

 

8) Share the following information with us by sending it to sharewithID@adobe.com :
a) Version of CCD (you'll find it here: Creative Cloud > About Creative Cloud - the 1st item in the list)
b) Version of adobe_licensing_helper - you will find it here:
- Mac : /Library/Application Support/Adobe/Adobe Desktop Common/LCC/adobe_licensing_helper.app
- Win : C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\LCC\
c) ZXP file (from step 7 above).
(Alternatively, you could put all these at a shared location and share the link with us at sharewithID@adobe.com).

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 08, 2020 Dec 08, 2020

Copy link to clipboard

Copied

This is another day when this feature dose not work properly. 

Annotations dose not display to propearly. But as far as I can't see them neither on page or in InDesign. I was able to see them if I joined as guest. I tried all solutions found on Adobe Forums and also updating the file on server.

All it did is, that all anotation are now shoved  into top left corner as guest and still can't see them in InDesign...

 

I also get error 500 for ages while trying to open "Published" in "My Work". Now working fix for this so far as well.

 

I litterally have issues reaching years back, that are on forums and there is no solution for them. I don't pay monthly subscription, for complete package just to tackle constant issues.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 09, 2020 Dec 09, 2020

Copy link to clipboard

Copied

I don't have access to all the comment tools via share feature....only have access to the push pin and pencil...anyone having the same issue

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 09, 2020 Dec 09, 2020

Copy link to clipboard

Copied

Sorry, my original post was about Acrobat, but at the moment my InDesign Share for Review doesn't work at all.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 09, 2020 Dec 09, 2020

Copy link to clipboard

Copied

Yes!! Same issue. It was working fine a week ago and all the icons were there but now comments without a pin are not mapping to the document on the browser and in InDesign. Bad timing for me to try out this Share for Review with clients for the first time a week ago.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines