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InDesign Share for Review - FAQ

Adobe Employee ,
Jun 15, 2020

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Using Share for Review in InDesign’s June 2020 release, you can share your designs for online review, and manage feedback right within the app. Stakeholders can open the shared document in a browser to provide feedback. Share for Review streamlines and simplifies the review process for both designers and their stakeholders 

workflow.png

 

The following FAQs provide clarity on common questions around Share for Review 

Share the document for review - FAQ

View reviewer comments - FAQ 

Review the document - FAQ

Best practices

 

How is Share for Review different from the ‘Integrated comment and review’ feature in InDesign CS5? How does it compare to the Import PDF Comments (IPC) feature?  

Adobe is investing in features and services that make creative collaboration easier and more enjoyable.  

With Share for Review, our aspiration is to make reviewing and editing InDesign creative more seamless, and address the following limitations in CS Review: 

  • Requirement for a flash plugin to use this feature 
  • Lack of support for key features such as email notifications 
  • User challenges with feature discoverability 

Compared to Import PDF Comments (IPC), Share for Review reduces time by eliminating the need to create and share PDFs and collate the resulting feedback. We will be working to enhance the reviewing features and capabilities in Share for Review, which will soon help this tool surpass the experience of IPC, from end to end.   

 

Does Share for Review include text commenting capabilities? 

This first version of the feature allows you to provide feedback through the sticky note and pencil tools. We will continue to improve the experience, and we will soon incorporate more text commenting capabilities, including text highlight, text strikethrough, and the ability to accept text comments in a single click. 

 

Is this feature being introduced into InCopy?  

It is not. Instead, we’ll be making significant updates to InCopy by taking it to the Web to provide better collaboration capabilities. Stay tuned!    

 

Let us know of any challenges, or questions you have for us around Share for Review and we’ll be happy to assist you. 

Topics

Feature request, How to, Import and export, Performance, Publish online, Sync and storage

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InDesign Share for Review - FAQ

Adobe Employee ,
Jun 15, 2020

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Using Share for Review in InDesign’s June 2020 release, you can share your designs for online review, and manage feedback right within the app. Stakeholders can open the shared document in a browser to provide feedback. Share for Review streamlines and simplifies the review process for both designers and their stakeholders 

workflow.png

 

The following FAQs provide clarity on common questions around Share for Review 

Share the document for review - FAQ

View reviewer comments - FAQ 

Review the document - FAQ

Best practices

 

How is Share for Review different from the ‘Integrated comment and review’ feature in InDesign CS5? How does it compare to the Import PDF Comments (IPC) feature?  

Adobe is investing in features and services that make creative collaboration easier and more enjoyable.  

With Share for Review, our aspiration is to make reviewing and editing InDesign creative more seamless, and address the following limitations in CS Review: 

  • Requirement for a flash plugin to use this feature 
  • Lack of support for key features such as email notifications 
  • User challenges with feature discoverability 

Compared to Import PDF Comments (IPC), Share for Review reduces time by eliminating the need to create and share PDFs and collate the resulting feedback. We will be working to enhance the reviewing features and capabilities in Share for Review, which will soon help this tool surpass the experience of IPC, from end to end.   

 

Does Share for Review include text commenting capabilities? 

This first version of the feature allows you to provide feedback through the sticky note and pencil tools. We will continue to improve the experience, and we will soon incorporate more text commenting capabilities, including text highlight, text strikethrough, and the ability to accept text comments in a single click. 

 

Is this feature being introduced into InCopy?  

It is not. Instead, we’ll be making significant updates to InCopy by taking it to the Web to provide better collaboration capabilities. Stay tuned!    

 

Let us know of any challenges, or questions you have for us around Share for Review and we’ll be happy to assist you. 

Topics

Feature request, How to, Import and export, Performance, Publish online, Sync and storage

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Jun 15, 2020 6
275 Replies 275
Adobe Community Professional ,
Jun 16, 2020

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I got a white panel this morning on first launch of this feature.

 

I reset my preferences and the panel works now. 

However, the review panel is not named correctly.

 

Eugene_Tyson_0-1592299901199.png

 

And when I open the panel it's the correct panel for sure - but the name of the panel is not right.

Eugene_Tyson_1-1592299924328.png

 

 

How can I fix?

 

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Jun 16, 2020 0
Adobe Community Professional ,
Jun 16, 2020

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Sorry on Windows 10.

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Jun 16, 2020 0
Adobe Employee ,
Jun 16, 2020

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Thanks for reporting this Eugene. 

 

That certainly looks like a UI failure. Let me report it to the engineers and update you more on this.

 

 

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Jun 16, 2020 1
Adobe Employee ,
Jun 16, 2020

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Hi Eugene,

 

Can you try to clean the CEP cache? It is present in the Temp folder on Windows.

 

Let me know if that fixes the issue.

 

Regards,

Sheena

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Jun 16, 2020 0
Adobe Community Professional ,
Jun 16, 2020

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Do you have the Windows path for this... there's a few places there are temp folders.

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Jun 16, 2020 0
Adobe Employee ,
Jun 16, 2020

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Hi Eugene,

 

Here is the location for cep_cache: Go to C:\Users\username\AppData\Local\Temp. Please make sure Indesign and other Adobe apps are closed before you remove this.

 

Regards,

Srishti

 

 

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Jun 16, 2020 0
Adobe Community Professional ,
Jun 16, 2020

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Thanks 

 

I've done this and it's still not showing and has now turned white

 

Eugene_Tyson_0-1592322834745.png

 

Any ideas?

 

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Jun 16, 2020 0
Explorer ,
Jun 17, 2020

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I'm getting the same comments panel title issue on Mac: %extensions.comments.panel.title. Plus from the dropdown review links are called 'undefined'. Seems odd. 

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Jun 17, 2020 0
Adobe Employee ,
Jun 17, 2020

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Hi Eugene,

 

This is pretty strange. Have you tried to close the app and then reopen it?

 

Regards,

Sheena

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Jun 17, 2020 0
Adobe Community Professional ,
Jun 17, 2020

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Indeed - still not working. I shut down every evening and boot up in the morning. It's still giving the same fault.

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Jun 17, 2020 0
Adobe Employee ,
Jun 17, 2020

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Eugene, I'm extremely sorry for this experience. 

 

I'm checking with the team for a fix to this issue. I'll update you asap.

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Jun 17, 2020 0
Explorer ,
Jun 17, 2020

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Same for me. I rebooted as a first trouble shooting step as soon as the issue occured but no change. It does all feel a bit 'beta' to be honest. Not especially bothered,  just means I won't want to fully evaluate this new feature with clients until it's a bit more functional - currently one major client uses Kami for amends - would be better to see all the amends directly in InDesign but without the abilty to highlight text for example I can't see them making the transition yet.

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Jun 17, 2020 0
Adobe Employee ,
Jun 17, 2020

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Thanks for confirming both.

 

Would you mind letting me know as to what regions are your Adobe ID's associated with?

This should be the same Adobe ID that you've used to signing on InDesign. 

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Jun 17, 2020 0
Adobe Employee ,
Jun 18, 2020

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Also, please clear the InDesign preferences along with the cache and cep cache.

 

That should fix the issue.

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Jun 18, 2020 0
New Here ,
Jun 22, 2020

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Yes... I also have this identical issue on WIN 10.

I have reboted, cleared the cep_cache and still have the issue.

MickFromParadigm_0-1592892127920.png

Can you please advise a fix?

Thanks

Michael

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Jun 22, 2020 0
Adobe Employee ,
Jun 23, 2020

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Updating to InDesign v15.1.1 fixes this issue. 

Let me know if this issue still arises.

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Jun 23, 2020 0
Community Beginner ,
Jun 23, 2020

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When is 15.1.1 coming out? I see only 15.1, and given all the problems people have been having with it, I've been holding off because I'm in the middle of a big project.

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Jun 23, 2020 0
Adobe Employee ,
Jun 23, 2020

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Hi there,

 

InDesign version 15.1.1 is now available with the fix. 

Please check the Creative Cloud app for updates.

 

Regards,

Sheena

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Jun 23, 2020 0
New Here ,
Jun 23, 2020

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Hi Sheena, can you please direct me to the download for  InDesign 15.1.1 for PC?

The send for review is not working on my 15.1 version.

 

I went here:

https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

after a goole search but can only see a download for Mac in the 15.1.1 version?

 

Thanks

 

Michael

 

Michael 

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Jun 23, 2020 0
New Here ,
Jun 23, 2020

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Also my creative cloud is only showing 15.1

MickFromParadigm_0-1592956162838.png

so I cant update to 15.1.1 as per your sugestion?

 

Thanks

 

Michael

 

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Jun 23, 2020 0
Adobe Employee ,
Jun 24, 2020

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Are the updates not showing up on the left panel of your Creative Cloud desktop app?

 

You may also follow the document here: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

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Jun 24, 2020 0
New Here ,
Jun 25, 2020

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Thanks Sheena, yes i've updated to 15.1.1 and the "Review" panel is now up and running.

Unfotunatley I now have a issue with the annotations not appeating inside InDesign they

only appear on the web?

Ive tried re-loading and clicking the eye (on the panel) on and off etc.?

Annotation 2020-06-26 100349.png

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Jun 25, 2020 0
Adobe Employee ,
Jun 26, 2020

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Would you mind uninstalling and reinstalling the InDesign app?

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Jun 26, 2020 0
New Here ,
Jun 29, 2020

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Yeah, i've reinstalled but the thety are still not showing up in Indesign?

 

Ive also just signed in and out of Abobe cloud, withought any success?

Any ideas? or is just a matter of waiting for the next update?

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Jun 29, 2020 0
Community Beginner ,
Jun 29, 2020

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Hi Sheena, our team is using 15.1.1 on Mac (Latest OS) and the issue (blank panels) is still effecting the entire team.

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Jun 29, 2020 0
New Here ,
Jun 30, 2020

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Also been getting this issue with blank boxes. Share for review worked once when I first did the update but has displayed like this every time since. Tried clearing cache & preferences, updating InDesign, updating mac OS, reinstalling InDesign, restarting mac. Any ideas to resolve this please?

 

InDesign version 15.1.1, mac OS Catalina 10.15.5.

 

Screenshot 2020-06-30 at 23.59.10.png

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Jun 30, 2020 0
New Here ,
Jun 30, 2020

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I've been having this issue with the Share for Review dialog box on and off since it started, it's giving me a black box. Is there a way for me to fix this?Screenshot 2020-06-30 13.40.31.png

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Jun 30, 2020 0
New Here ,
Jul 02, 2020

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Hi Sheena, 
With InDesign version 15.1.1 (PC, Windows 10) I still get the same error for the share and review dialog (white box). How can I clear the InDesign cache or can I do something else to make it work?

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Jul 02, 2020 0
Community Beginner ,
Jul 02, 2020

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It seems that logging out of Creative Cloud and then logging back in resolves that issue!

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Jul 02, 2020 0
Adobe Employee ,
Jul 06, 2020

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Hi All,

 

Generally, signing out of the app and signing back in resolves this issue but in case if the issue still persists, please reset the preferences of the InDesign app as mentioned in the help document here: https://helpx.adobe.com/in/indesign/using/setting-preferences.html and let us know if that helps.

 

Regards,

Sheena

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Jul 06, 2020 0
New Here ,
Jul 06, 2020

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Hi Sheena, 

 

I tried the instructrions in the link.

"(Windows) Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files"

 

I tried this a nothing happened???

I then assumed it was a typo in your instructions and that you should hold these keys down WHILE starting InDesign at the same time.

I then received the generic windows a message "allow this app to make changes to this computer" which I assumed was the preferences being reset (but there is no way to verify?)

 

I tried the Review panel again but the Annotations are still not appearing in the Indesign Window on the the web??

 

Thanks

 

Michael

 

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Jul 06, 2020 0
Adobe Employee ,
Jul 07, 2020

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It looks like we'll need to do some troubleshooting to fix this issue. 

 

Please contact customer care so that we can help you directly. 

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Jul 07, 2020 0
New Here ,
Jul 24, 2020

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I'm having the same issue. I spent 2 hours live chatting with Adobe yesterday while they uninstalled, reinstalled etc...I still get the black box on my review feature. Their solution was to use a new user account on my computer, while InDesign Review works fine on a new account I can't transfer 100's of files everytime the program fails. I need a solution ASAP please!!

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Jul 24, 2020 0
New Here ,
Jul 24, 2020

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I was having the exact same issue with the blank box and also spent HOURS with support while they went through the process you are describing. They also suggested I migrate to a new user account and suggested the error was on Apple.  What ultimately resolved the issue for me was simply logging out of the creative cloud app. rebooting my computer and then logging back into creative cloud. I know it seems like the most basic of troubleshooting but it worked. I was pulling my hair out after hours with tech support and deleting system cache files and re-installing and updating and on and on.  Just log out of CC and log back in. It worked for me and I hope it works for you too!

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Jul 24, 2020 1
Adobe Employee ,
Jul 27, 2020

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Hi there,

 

Does this issue happen while working on all files? 

Have you tried to reset the preferences for InDesign as mentioned here: https://helpx.adobe.com/indesign/using/setting-preferences.html to see if that helps?

 

Regards,

Sheena 

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Jul 27, 2020 0
New Here ,
Jun 16, 2020

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Can you add the ability to change the size of the pencil tool? It is too large for regular editing markups. 

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Jun 16, 2020 0
Adobe Employee ,
Jun 17, 2020

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Hi there,

 

We totally understand that request and it'd be great if you can upvote for it on the UserVoice here: https://indesign.uservoice.com/

 

Regards,

Sheena

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Jun 17, 2020 0
Community Beginner ,
Jun 16, 2020

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Love where this is going - tried testing this out on a multipage document, but only the first page is viewable.. I'm assuming this is a bug since I see page navigation on the review web page?

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Jun 16, 2020 2
Community Beginner ,
Jun 16, 2020

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I'm having the same issue-- can you review multi-page documents? 

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Jun 16, 2020 0
Explorer ,
Jun 17, 2020

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I have same problem with one document, it shares only one spread from somewhere in teh middle, but always the same. I tried to export document to .idml with no success.

I also tried with some other documents and it works fine there.

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Jun 17, 2020 0
Explorer ,
Jun 17, 2020

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I solved it - share for review uses latest export to PDF settings (maybe other too, but not to idml) to decide which pages to include.

So first I created full document PDF and then new review with all pages. Perhaps in future updates we could get a window where we could select pages to share? An option to share only pages (not spreads) would be good, too.

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Jun 17, 2020 6
Explorer ,
Jun 17, 2020

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Great tip, thanks, but very confusing that we have to rely on the most recent pdf output to define a Share for Review output. Crucial that the ability to define a page range is included in the panel. If I have to create a pdf first to define the page range I might as well send the pdf - which has superior mark up - and then just import client comments into InDesign. When designing magazines etc I need to be able to send individual articles/chapters not the whole publication which may have un- or partially designed sections.

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Jun 17, 2020 3
Adobe Employee ,
Jun 17, 2020

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Hi All,

 

As mentioned above also, the workaround for this particular behaviour would be the check the setting for the Export to PDF and make sure they're set to full-page before sharing the document for review.

 

Let me know if you still have troubles.

 

Regards,

Sheena

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Jun 17, 2020 0
Community Beginner ,
Jun 18, 2020

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This feature should really have its own export settings, yes? The whole idea seems to be to make the process easy, but having to remember and/or check what settings I used on a prior PDF export is not helpful.

 

I see myself 90% sharing only select pages for review.

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Jun 18, 2020 1
Community Beginner ,
Jun 18, 2020

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Jun 18, 2020 0
Adobe Employee ,
Jun 18, 2020

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Hi there,

 

I agree on that point.

Thanks for adding it to the UserVoice and I suggest others should upvote for this feature there. 

 

Regards,

Sheena

 

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Jun 18, 2020 0
Explorer ,
Jun 16, 2020

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This has potential! 

 

You guys are probably working on in, but to be sure, I miss the following two features:

  1. Add Note to Replace Text. This feature is super powerfull in IPCS, you can replace entire paragraphs with the click of a button.
  2. Strikethrough. Another powerfull feature.

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Jun 16, 2020 2
Adobe Employee ,
Jun 17, 2020

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Hi there,

 

We absolutely loved your suggestions and it'd be great if you can upvote for them on the UserVoice here: https://indesign.uservoice.com/

 

Regards,

Sheena

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Jun 17, 2020 0
New Here ,
Jun 16, 2020

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Where are these files being stored on the web? Is it an Adobe server? Sometimes my company works on confidential materials and the client may want to know where these review files are being stored and how are they being protected.

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Jun 16, 2020 1
Adobe Community Professional ,
Jun 16, 2020

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Yes, the files are stored on an Adobe server. 

 

 

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Jun 16, 2020 0
Adobe Community Professional ,
Jun 16, 2020

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I couldn't find a security document for Creative Cloud servers but here's the one used by the Acrobat product group—the Document Cloud:

 

https://www.adobe.com/content/dam/acom/en/security/pdfs/Document-Cloud-Security-Overview.pdf

 

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Jun 16, 2020 1
Adobe Employee ,
Jun 17, 2020

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Hi there,

 

In addition to Steve's suggestions, I'd already covered this question in the Sharing documents for review FAQ.

 

Let us know if any of that helps.

 

Regards,

Sheena

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Jun 17, 2020 1