Has anyone run into the issue of sharing a file for review, but when the recipient clicks on the link it just gives an error stating "you have no synced files" . . .
How do we fix this?
Sorry about the trouble this issue has caused. This has been reported by a few other users as well and our team is working on it. We would need a few more details like:
We’re here to help, just need more info.
I have this same problem. IDD version 16.0 and OS 10.15.7.
I'm having this problem too. I'm in InDesign 16.1.
I am on a Windows 10 computer, and the people I send to are on Mac's and on Windows 10.
I had opened this as a problem via the chat function: id ADB-18096265-L0H8 . They suggested that the recipient clear cache and cookies in their brower. Doing so had no effect on the problem at all. Unfortuately they closed the problem early, before it was resolved.
As design_stuff noted above, I can see the document in Adobe Creative Cloud Assets as the owner, on my computer or any other.