InDesign showing graphics grey out when moving screen on macOS

[Cre8ive74]

recently had to get a new computer -- seems like closing windows in InDesign and Photoshop take about 4-5 secs after clicking the "x"  - now when I have illustrator graphics, text or photos in my document in move around in the document, they go missing (gray box with x) (photo attached)

My machine specs are :

Intel Core i7 - 9700F CPU @ 3.00 GHZ 8 core

64 GB of ram 

64 bit operating system

NVIDIA GeForce RTX 2060 with 164 MB memory

Monitor is BenQ PD3200U 4K UHD - hooked up via HDMI

Thanks in advance for the help and guidance

{Renamed by MOD}

[Barb Binder]

A gray box with an X in it is how InDesign displays images in Fast Display view, though I haven't heard about it turning itself on when you move an image. 

Can you start by showing us your Display Performance preferences?

~Barb

[Cre8ive74]

Hi Barb, attached are my display preferences 

[Srishti Bali]

Hi there, 

Sorry about the delay. I am hopeful that the issue is fixed by now. If not, try turning off GPU performance from InDesign preferneces and let us know how it goes:

Regards,

Srishti

[Cre8ive74]

Thank for your response - issue is not fixed.

Im running InDesign on a windows 64bit machine and there is no GPU option? I looked at GPU specs for InDesign at adobe it looks like it only worls for Apple machines