InDesign 16.2.1, following recent performance updates is now running much slower than previous versions. Don't know what Adobe has done, but now running very slowly.
My system is: Windows 10 Pro version 20H2, build 19042.964. My computer is ASUS 64 bit operating system, x64 based processor with Intel i7-7820X CPU @ 3.60GHz with 32GB of usable RAM.
I have tried defragging, cleaning unwanted files and running a sytem performance software with no InDesign software improvements. Other noe Adobe software running as before.
Anyone else having similar problems since the recent updates?
Forgot to mention this is InDesign 2021 version 16.2.1.
Similar issue here slow or unresponsive, for a product used by design professional and consultancies, tad tired of being continually used as a guinea pig... Simply not fit for purpose.
I'm also with InDesign 2021 version 126.96.36.199 on a Windows 10 Pro machine.
I cannot see that it is considerably slow.
Hm. How did you do the update?
Did you migrate preferences from a previous version?
I did not. I keep all preferences and cache folders "hidden"* from the installer for all my installed versions of InDesign before doing an update. To the effect that an updated InDesign cannot borrow preferences from previous versions.
* I either move them out of my user folder or zip them and then remove them.
( ACP )
Traditional Mac user from the days when software was supplied on a CD and worked out of the box... Issue appears to be the continual pinging Adobe servers to validate subscription. However will take your advice and delete preferences.
Appreciate your insight.
Automatic upgrade through Adobe creative cloud.
I havent been able to work all day because of the upgrade to InDesign 16.2.1. All my documents lag. I have reinstalled InDesign. I have deleted all my preferences and restarted. I dont know how to install the previous version so i can get some work done. I am at my wits end. Please can someone tell me how to sort this problem out.
How to find all Preferences and Cache folders from ALL versions of InDesign installed:
Restore all preferences and default settings
Before doing anything:
 First do a backup.
 Then remove them.
 Start InDesign 2021 so that the new folders are created
 Restore all removed folders from the backup in  that are NOT from InDesign 2021.
( ACP )
I have tried reinstalling InDesign. I have restored all preferences and default settings. I have restarted everything. I have had no luck with an of it.
I am attaching two screenshots of 2 different documents.
Please help. I have lost a whole days work now because of the upgrade. Please tell me how to reinstall the previous version so I can get some work done. I am desperate now.
lee annh24904440 said:
"All my documents lag and a red banner comes over the screen and I just cant work."
A red banner?
Could you post a screenshot?
( ACP )
Hi lee annh24904440,
this could be a problem with GPU rendering.
Turn off the GPU from your preferences.
That may also help with the other issues you have.
( ACP )
OK, that seems to have done the trick. Thank you. I will work through some other documents and let you know if I have any other problems. There are a few things that are different, like the click and drag to enlarge a section. That isnt working well, it enlarges the page too much. But at this stage, that is the least of my worries.
I have the exact same problems that everyone else here on this thread is having with 16.2.1. What a buggy release!
I have the same problem! I have a Macbook, BigSur 11.3.1, Intel i7, 16gb RAM. I can't do anything in InDesign right now after the 16.2.1 update. It's so slow and buggy it frustrates me to no end.
Hi Awitmer and Esther5C94,
I'd do a clean install, something I described in this thread some posts before:
And I would turn off GPU support in the InDesign preferences.
( ACP )
Hi Laubender, thanks for the tips. I've tried both but unfortunately it doesn't help. The first moment after I open InDesign it seems to work somewhat decent but after a few moments it is super slow again. I can't even scroll through the pages let alone move of place anything..