InDesign slow Performance

New Here ,
May 12, 2021 May 12, 2021

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InDesign 16.2.1, following recent performance updates is now running much slower than previous versions.  Don't know what Adobe has done, but now running  very slowly.

 

My system is: Windows 10 Pro version 20H2, build 19042.964. My computer is ASUS 64 bit operating system, x64 based processor with Intel i7-7820X CPU @ 3.60GHz with 32GB of usable RAM.

 

I have tried defragging, cleaning unwanted files and running a sytem performance software with no InDesign software improvements.  Other noe Adobe software running as before.

 

Anyone else having similar problems since the recent updates?

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New Here ,
May 12, 2021 May 12, 2021

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Forgot to mention this is InDesign 2021 version 16.2.1.

 

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New Here ,
May 12, 2021 May 12, 2021

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Similar issue here slow or unresponsive, for a product used by design professional and consultancies, tad tired of being continually used as a guinea pig... Simply not fit for purpose.

 

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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I'm also with InDesign 2021 version 16.2.1.102 on a Windows 10 Pro machine.

I cannot see that it is considerably slow.

 

Hm. How did you do the update?

Did you migrate preferences from a previous version?

I did not. I keep all preferences and cache folders "hidden"* from the installer for all my installed versions of InDesign before doing an update. To the effect that an updated InDesign cannot borrow preferences from previous versions.

 

* I either move them out of my user folder or zip them and then remove them.

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
May 12, 2021 May 12, 2021

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Lucky you...

Traditional Mac user from the days when software was supplied on a CD and worked out of the box... Issue appears to be the continual pinging Adobe servers to validate subscription. However will take your advice and delete preferences.

 

Appreciate your insight.

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New Here ,
May 12, 2021 May 12, 2021

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Automatic upgrade through Adobe creative cloud.

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Community Beginner ,
May 12, 2021 May 12, 2021

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I havent been able to work all day because of the upgrade to InDesign 16.2.1. All my documents lag. I have reinstalled InDesign. I have deleted all my preferences and restarted. I dont know how to install the previous version so i can get some work done. I am at my wits end. Please can someone tell me how to sort this problem out. 

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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How to find all Preferences and Cache folders from ALL versions of InDesign installed:

 

Restore all preferences and default settings
https://helpx.adobe.com/indesign/using/setting-preferences.html

 

Before doing anything:

[1] First do a backup.

[2] Then remove them.

[3] Start InDesign 2021 so that the new folders are created

[4] Restore all removed folders from the backup in [1] that are NOT from InDesign 2021.

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
May 12, 2021 May 12, 2021

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I have tried reinstalling InDesign. I have restored all preferences and default settings. I have restarted everything. I have had no luck with an of it.

 

I am attaching two screenshots of 2 different documents. 

 

Please help. I have lost a whole days work now because of the upgrade. Please tell me how to reinstall the previous version so I can get some work done. I am desperate now.

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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lee annh24904440 said:
"All my documents lag and a red banner comes over the screen and I just cant work."

 

A red banner?

Could you post a screenshot?

 

Thanks,
Uwe Laubender

( ACP )

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Community Beginner ,
May 12, 2021 May 12, 2021

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When I scroll down, its just black. Yes, there is a page below, but it does not show. 

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Adobe Community Professional ,
May 12, 2021 May 12, 2021

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Hi lee annh24904440,

this could be a problem with GPU rendering.

Turn off the GPU from your preferences.

That may also help with the other issues you have.

 

Regards,
Uwe Laubender

( ACP )

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Community Beginner ,
May 12, 2021 May 12, 2021

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OK, that seems to have done the trick. Thank you. I will work through some other documents and let you know if I have any other problems. There are a few things that are different, like the click and drag to enlarge a section. That isnt working well, it enlarges the page too much. But at this stage, that is the least of my worries. 

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Participant ,
May 13, 2021 May 13, 2021

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I have the exact same problems that everyone else here on this thread is having with 16.2.1. What a buggy release!

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New Here ,
May 14, 2021 May 14, 2021

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I have the same problem! I have a Macbook, BigSur 11.3.1, Intel i7, 16gb RAM. I can't do anything in InDesign right now after the 16.2.1 update. It's so slow and buggy it frustrates me to no end. 

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Adobe Community Professional ,
May 14, 2021 May 14, 2021

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Hi Awitmer and Esther5C94,

I'd do a clean install, something I described in this thread some posts before:

https://community.adobe.com/t5/indesign/indesign-slow-performance/m-p/12032120#M428982

 

And I would turn off GPU support in the InDesign preferences.

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
May 18, 2021 May 18, 2021

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Hi Laubender, thanks for the tips. I've tried both but unfortunately it doesn't help. The first moment after I open InDesign it seems to work somewhat decent but after a few moments it is super slow again. I can't even scroll through the pages let alone move of place anything..

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