InDesign stuck in 15.3.1 version

[Axel5CF4]

I cannot update further from 15.3.1 version. Every time I try to install any newer version, it crashes so I go back to that one. I have tried all the solutions I found in the troubleshooting page.

I have Windows 10 running and updated.

Any ideas?

[Laubender]

"… I have tried all the solutions I found in the troubleshooting page. …"

Hi Axel,

please post the link to that troubleshooting page.

Maybe there is something else you could try.

Regards,
Uwe Laubender

( ACP )

[Axel5CF4]

https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html#:~:text=App%20freeze%2Fcrash%20on%20laun....

[Laubender]

Will the crash occur during the installation of InDesign 2021?
Or will it occur when you start up InDesign 2021 the first time?

Regards,
Uwe Laubender

( ACP )

[Chad Chelius]

Have you tried uninstalling your current version via the Creative Cloud application? Then re-install? Sometimes this will kick in the current version.