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Indesign stuck in loading screen

New Here ,
Oct 02, 2020

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Hello I have a problem with InDesign, it stuck on the loading screen ( I Reinstall twice and updated it to the last versions but still not opening ) as you see in the photoScreen Shot 2020-10-02 at 10.28.48 AM.png

Adobe Community Professional
Correct answer by Derek Cross | Adobe Community Professional

Which version of your OS?

How  much RAM do you have?

I suggest you unistall InDesign, using the drop-down menu in the Creative Cloud app, and then run Adobe Cleaner before reinstalling InDesign again.

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

TOPICS
Activation billing and install, How to, Performance

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Indesign stuck in loading screen

New Here ,
Oct 02, 2020

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Hello I have a problem with InDesign, it stuck on the loading screen ( I Reinstall twice and updated it to the last versions but still not opening ) as you see in the photoScreen Shot 2020-10-02 at 10.28.48 AM.png

Adobe Community Professional
Correct answer by Derek Cross | Adobe Community Professional

Which version of your OS?

How  much RAM do you have?

I suggest you unistall InDesign, using the drop-down menu in the Creative Cloud app, and then run Adobe Cleaner before reinstalling InDesign again.

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

TOPICS
Activation billing and install, How to, Performance

Views

44

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 02, 2020 0
Adobe Community Professional ,
Oct 02, 2020

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Which version of your OS?

How  much RAM do you have?

I suggest you unistall InDesign, using the drop-down menu in the Creative Cloud app, and then run Adobe Cleaner before reinstalling InDesign again.

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Oct 02, 2020 1
New Here ,
Oct 02, 2020

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I am working in MacOS Catalina 10.15.7

 

Thank you so much for your answer

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