Indesign stuck in loading screen

[zainab adnan]

Hello I have a problem with InDesign, it stuck on the loading screen ( I Reinstall twice and updated it to the last versions but still not opening ) as you see in the photo

[Derek Cross · Accepted solution]

Which version of your OS?

How  much RAM do you have?

I suggest you unistall InDesign, using the drop-down menu in the Creative Cloud app, and then run Adobe Cleaner before reinstalling InDesign again.

https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

[zainab adnan]

I am working in MacOS Catalina 10.15.7

Thank you so much for your answer