InDesign stuck in "Touch" workspace on first open

Community Beginner ,
Apr 19, 2021 Apr 19, 2021

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Hello. Brand new laptop (HP Zbook with touchscreen, Windows 10), just installed InDesign and open for the first time, I get this unfriendly "touch" screen (see screenshot) but cannot click (or touch) anything, or press any keyboard shortcut. I also tried what's described here without success (this is the first time I open InDesign on this computer). I'm running out of ideas, please help, thanks!

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Community Beginner , Apr 19, 2021 Apr 19, 2021
Ah, I think I just solved it for myself. Closing InDesign and opening an existing .indd, THEN disabling the Touch workspace worked for me. I'd still like Adobe to be aware of this and look into it. 

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Community Beginner ,
Apr 19, 2021 Apr 19, 2021

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Ah, I think I just solved it for myself. Closing InDesign and opening an existing .indd, THEN disabling the Touch workspace worked for me. I'd still like Adobe to be aware of this and look into it. 

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Adobe Community Professional ,
Apr 19, 2021 Apr 19, 2021

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There is nothing to fix. This is normal behavior on touch devices to make you aware of its existence. Choose another workspace and you shouldn't see it again.

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Community Beginner ,
Apr 19, 2021 Apr 19, 2021

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No it cannot be normal behavior: Like I said, the interface is fully unresponsive in that initial view, I am therefore unable to exit Touch workspace.

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Adobe Community Professional ,
Apr 19, 2021 Apr 19, 2021

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Is the laptop touch enabled?

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Community Beginner ,
Apr 19, 2021 Apr 19, 2021

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Yes, the touchscreen on the laptop works. I tried to bring the window over to the laptop screen to try to interact with the interface but again none of the buttons respond.

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