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Indesign v13.1.1 not launching on macOS Catalina

New Here ,
Sep 02, 2020 Sep 02, 2020

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Hi all.
I have to use the Indesign v13.1.1 to convert IDMLs that open in a different program (SDL Trados) that only accepts IDML from this version. I have the Indesign v13.1.1 installed on my computer, but since yesterday it doesn't open. I know this version is no longer available to download, but I have it since 2018.
How can I know if this version, even installed, it is not available to use/open?

Tks

 

{Renamed by MOD}

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correct answers 2 Correct answers

Community Expert , Sep 02, 2020 Sep 02, 2020

I am surprised that InDesign CC2018 was working on Catalina. The versions supposed to work on Catalina are CC2019 onwards. See the following

https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html

-Manan

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LEGEND , Sep 03, 2020 Sep 03, 2020

Thanks for sharing the information. I agree with Manan here. InDesign v13 is only compatible till macOS 10.13.
I'd recommend updating your app to the latest version. You may check with the SDL Trados for the compatibility with the new version. Thanks!

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LEGEND ,
Sep 02, 2020 Sep 02, 2020

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Hi there,

 

Sorry to hear about this. Would you mind sharing version of OS? Did you make any changes in the OS recently?

Also, check the system requirements of Adobe InDesign (v13.x) on this help article.

 

Looking forward to your response.

 

Regards,

Ashutosh

 

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New Here ,
Sep 02, 2020 Sep 02, 2020

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Hi,

 

Thank you for answer.

I'm using OS Catalina 10.15.2, but I did no system changes and Indesign was working well until yesterday.
The truth is that yesterday, all apps from CC was working badly and I've had to uninstalled and installed the programs again, then they came back to normal. But since this Indesign version it is not available anymore, except on my computer, I am concerned about doing the same and kept it without reinstallation.

 

Tks

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LEGEND ,
Sep 03, 2020 Sep 03, 2020

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Thanks for sharing the information. I agree with Manan here. InDesign v13 is only compatible till macOS 10.13.
I'd recommend updating your app to the latest version. You may check with the SDL Trados for the compatibility with the new version. Thanks!

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Community Expert ,
Sep 02, 2020 Sep 02, 2020

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I am surprised that InDesign CC2018 was working on Catalina. The versions supposed to work on Catalina are CC2019 onwards. See the following

https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html

-Manan

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