InDesign v15.1.1 crashing while running spellcheck on macOS Catalina

Community Beginner ,
Jul 13, 2020 Jul 13, 2020

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Indesign 15.1.1 is crashing most times I run spell check. The first couple of spelling errors are picked up ok and then as it picks up the next error the program crashes and quits.

 

 

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correct answers 1 Correct Answer

Adobe Employee , Jul 17, 2020 Jul 17, 2020
Hi there,   Sorry to hear about this. Looks like the file got corrupt/ damaged. Try moving the pages to a new document (https://helpx.adobe.com/in/indesign/using/pages-spreads-1.html) and see if that helps. There are multiple factors that can lead to file corruption, however, we can take a look and see if the file can be repaired. If moving pages doesn't help, please email your file to idfile@adobe.com & we will take a look at the file.   I must also inform you that file recovery can't be guaran...

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Adobe Employee ,
Jul 13, 2020 Jul 13, 2020

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS?
Does it happen on a specific document or all documents you try to work on?
You may try resetting preferences if it happens on all documents

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

 

If it is happening with a specific document, try saving it as IDML and see if it helps.

 

Regards,

Ashutosh

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Community Beginner ,
Jul 16, 2020 Jul 16, 2020

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Thanks - Im using OS Catalina 10.15.5

Seems to be a specific dsocument and have tried sabving as IDML but it persists.

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Adobe Employee ,
Jul 17, 2020 Jul 17, 2020

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Hi there,

 

Sorry to hear about this. Looks like the file got corrupt/ damaged. Try moving the pages to a new document (https://helpx.adobe.com/in/indesign/using/pages-spreads-1.html) and see if that helps.

There are multiple factors that can lead to file corruption, however, we can take a look and see if the file can be repaired. If moving pages doesn't help, please email your file to idfile@adobe.com & we will take a look at the file.

 

I must also inform you that file recovery can't be guaranteed with a 100% success. We'll surely try our best.

 

Regards,

Srishti

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Adobe Employee ,
Jul 20, 2020 Jul 20, 2020

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Hi there,

 

I'm hoping that the issue is resolved for you. 

If the above-mentioned solution or suggestion helped, please mark it correct.

If not, do let us know so that we can assist you further.

 

Regards,

Sheena

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Community Beginner ,
Aug 12, 2020 Aug 12, 2020

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Ive tried moving all the pages and master pages and the problem persists in that new document - when I skip through the spell check suggestions, after a few clicks indesign crashes and quits. Ive emnailed the file.

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New Here ,
Aug 13, 2020 Aug 13, 2020

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Exactly the same thing is happening to me. Catalina 10.15.6; iD 15.1.1

 

Suspect it might be permissions on custom dictionaries?

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New Here ,
Sep 19, 2020 Sep 19, 2020

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Same happening to me on High Sierra. Also, it is definitely not one document - it happens on any document when I try to spellcheck. Update to 15.1.2  but it's still happening

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