InDesign v16.0 - PPD Problem

[marshan93269137]

Greetings,

I'm having a problem with ID 16.0.  I lost my presets and PPD. I have uninstalled and reinstalled, copied over previous presets and PPD and still not working.  Could really use someones help here.  Thank you.

[Ashutosh_Mishra · Accepted solution]

Hi there,

Sorry to hear about your experience. I'd request you to connect with Adobe technical support(https://helpx.adobe.com/support.html). Team here will be able to connect with your machine remotely & will be able to help you out accordingly.

Regards,

Ashutosh