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Indesign Version 15 stürtzt dauernd ab

Community Beginner ,
Sep 15, 2020

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Hallo zusammen,

 

ich habe leider das Problem, dass an meinem IMac das Indesign (momentan auch seltener Illustrator) abstürzen. Ich bekomme dann nur die Meldung "Indesign wurde unerwartet beendet und AUGPUSniffer wurde unerwartet beendet". Der IMac ist erst 2 Monate alt und sollte eig. keine Probleme machen. Installiert ist Mac OS X 10.15.6 (Catalina). Ich hab schon versucht Indesign zu deinstalliern und neu zu installieren und das Adobe CC Cleaner tool zu verwenden. Beides leider ohne Erfolg.

Ich möchte ungern den IMac platt machen...

Hat jemand eine Idee, was es sein könnte?

 

Danke + Viele Grüße

Mazlum

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

Try by turning off the GPU Performance in Preferences and see if it resolves the issue

I see this is an unresolved issue that was even reported as a bug on the InDesign UserVoice channel, see the following

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/36173446-aigpusniffer-quit-unexpectedly-every-time-i-launch

-Manan

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Indesign Version 15 stürtzt dauernd ab

Community Beginner ,
Sep 15, 2020

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Hallo zusammen,

 

ich habe leider das Problem, dass an meinem IMac das Indesign (momentan auch seltener Illustrator) abstürzen. Ich bekomme dann nur die Meldung "Indesign wurde unerwartet beendet und AUGPUSniffer wurde unerwartet beendet". Der IMac ist erst 2 Monate alt und sollte eig. keine Probleme machen. Installiert ist Mac OS X 10.15.6 (Catalina). Ich hab schon versucht Indesign zu deinstalliern und neu zu installieren und das Adobe CC Cleaner tool zu verwenden. Beides leider ohne Erfolg.

Ich möchte ungern den IMac platt machen...

Hat jemand eine Idee, was es sein könnte?

 

Danke + Viele Grüße

Mazlum

Adobe Community Professional
Correct answer by Manan Joshi | Adobe Community Professional

Try by turning off the GPU Performance in Preferences and see if it resolves the issue

I see this is an unresolved issue that was even reported as a bug on the InDesign UserVoice channel, see the following

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/36173446-aigpusniffer-quit-unexpectedly-every-time-i-launch

-Manan

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Sep 15, 2020 0
Adobe Community Professional ,
Sep 15, 2020

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Try by turning off the GPU Performance in Preferences and see if it resolves the issue

I see this is an unresolved issue that was even reported as a bug on the InDesign UserVoice channel, see the following

https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/36173446-aigpusniffer-q...

-Manan

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Sep 15, 2020 1
Community Beginner ,
Sep 16, 2020

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Hi Manan,

 

thank your for your help.

I will try it and give a feedback soon.

 

Best regards,

Mazlum

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Sep 16, 2020 0
Community Beginner ,
Sep 28, 2020

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 Hi @Manan Joshi,

 

sry for the late Info.

I asked our designer, the turning off the GPU Performance looks like working.

 

Thank you for your Help!

 

Best regards,

Mazlum

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Sep 28, 2020 0