InDesign will not launch due to Flash startup script

Community Beginner ,
Feb 01, 2021 Feb 01, 2021

Copy link to clipboard

Copied

You'd think after Adobe *finally* killed off Flash for good they would remove it from their apps? Apparently not. InDesign refuses to launch for me because it can't find some Flash engine on startup (Startup Scripts CC/Flash/Flash-21.0.jsx). Fix your apps Adobe. Why should we pay a monthly fee for apps that don't work? Just have to convince my boss to switch to Affinity.

TOPICS
Bug

Views

115

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Guide , Feb 02, 2021 Feb 02, 2021
The folder "/Library/Application Support/Adobe/Startup Scripts CC" (on Mac) is a special script location with entries per application, so they can register themselves as reachable from the other applications via BridgeTalk. E.g. when an InDesign script reveals an image in PhotoShop.Note (also Bob) that this is a system wide location, not the usual application specific scripts folder.Apparently removing Flash from your system did not remove the matching folder there, or it was added by some other...

Likes

translate

Translate

Translate
Most Valuable Participant ,
Feb 01, 2021 Feb 01, 2021

Copy link to clipboard

Copied

What version of InDesign? Are you sure it's not a third party script of some kind?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 01, 2021 Feb 01, 2021

Copy link to clipboard

Copied

Latest version. Checked for updates and there are none. No third party scripts installed at all.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Feb 01, 2021 Feb 01, 2021

Copy link to clipboard

Copied

I have no such start up script in my start up scripts folder.

Here's where the folder is on Windows: C:\Program Files\Adobe\Adobe InDesign 2021\Scripts\startup scripts

 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Feb 01, 2021 Feb 01, 2021

Copy link to clipboard

Copied

You might have use the cleaner tool and reinstall:

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Feb 02, 2021 Feb 02, 2021

Copy link to clipboard

Copied

The folder "/Library/Application Support/Adobe/Startup Scripts CC" (on Mac) is a special script location with entries per application, so they can register themselves as reachable from the other applications via BridgeTalk. E.g. when an InDesign script reveals an image in PhotoShop.

Note (also Bob) that this is a system wide location, not the usual application specific scripts folder.

Apparently removing Flash from your system did not remove the matching folder there, or it was added by some other means. For example, could it be that Apple's migration assistant copied that script folder over from an older machine?

Before you go thru big uninstall/reinstall attempts, just remove that "Flash" folder.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Most Valuable Participant ,
Feb 02, 2021 Feb 02, 2021

Copy link to clipboard

Copied

Thanks, Dirk.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 02, 2021 Feb 02, 2021

Copy link to clipboard

Copied

Thank you @Dirk Becker. I went ahead and removed the Flash folder and things seem to be back to normal. I appreciate everyone's help!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines