InDesign will not open

New Here ,
Mar 28, 2021 Mar 28, 2021

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Hi

 

I hope Ypu can help me. Suddenly my InDesign will not open. I have triede to uninstall several times and install the newest version, an older version but its keeps saying NOT RESPONDING when I want to force quit it. What can suddenly make this mess?

 

Also when I try to reinstall it takes forever to install and still not working afterwards....

 

Thank You 🙂

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correct answers 1 Correct Answer

Adobe Community Professional , Mar 28, 2021 Mar 28, 2021

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Adobe Community Professional ,
Mar 28, 2021 Mar 28, 2021

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New Here ,
Mar 28, 2021 Mar 28, 2021

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Hi

Thank You - I have just made this log for Adobe and it's uploaded. It doesn't fix my problem as InDesign still doesn't open - it just "jumps" up and down in my dock but never opens 😞

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Adobe Community Professional ,
Mar 28, 2021 Mar 28, 2021

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Did you use the Adobe Cleaner Tool as Eugene suggested?

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New Here ,
Mar 28, 2021 Mar 28, 2021

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Hi 🙂

I used the log collector tool - what is the cleaner tool?

Kind regards

Nønne

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Adobe Community Professional ,
Mar 28, 2021 Mar 28, 2021

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