InDesign will not stay open.

New Here ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

I have tried to start InDesign numerous times and even uninstalled it and reinstalled it but the second it opnes to so I can select a file, it immediately closes with no crash message. Anyone havign the same issue or have a fix?

TOPICS
Performance

Views

61

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Employee , Jan 14, 2021 Jan 14, 2021
Hi there,   Sorry to hear about your experience. In addition to suggestions given above, please try troubleshooting steps shared on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign/td-p/11487287?page=1) & let us know if it helps.   Regards, Ashutosh

Likes

translate

Translate

Translate
Adobe Community Professional ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

Have you tried using the Adobe CC Cleaner to clear out all traces of ID?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Also, it crashing on any file or just one file? (It reads like any, but want to confirm.)

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Dec 07, 2020 Dec 07, 2020

Copy link to clipboard

Copied

Which version of InDesign and OS?
How much RAM and spare disk capacity do you have?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 14, 2021 Jan 14, 2021

Copy link to clipboard

Copied

Hi there,

 

Sorry to hear about your experience. In addition to suggestions given above, please try troubleshooting steps shared on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign...) & let us know if it helps.

 

Regards,

Ashutosh

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines