InDesign

New Here ,
Dec 11, 2020 Dec 11, 2020

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Hey there, I am trying to add to my cc library but it keeps telling me to sign in to my creative cloud. I sign in to my CC and opened InDesign right from there but it is still saying I need to sign in. Is there something I am missing? Thanks in advance.

Carrie

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Adobe Community Professional , Dec 11, 2020 Dec 11, 2020
In the Creative Cloud Desktop App (menu bar on Mac or  Task Bar in Windows), log out from your account, then log back in again:

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Adobe Community Professional ,
Dec 11, 2020 Dec 11, 2020

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In the Creative Cloud Desktop App (menu bar on Mac or  Task Bar in Windows), log out from your account, then log back in again:

 

Screen Shot 2020-12-11 at 5.03.04 PM.png

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Adobe Employee ,
Jan 03, 2021 Jan 03, 2021

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Hi there,

 

Sorry to hear about this. In addition to response given by Steve, I'd request checking out this help article(https://helpx.adobe.com/in/download-install/kb/cc-sign-in-prompt.html) to troubleshoot such activation scenarios.

Hope it helps.

 

Regards,

Ashutosh

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