Indesign

New Here ,
Apr 15, 2021 Apr 15, 2021

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Hola, intento hacer un proyecto para clase, el cual trata de una revista, lo he empezado hoy y ya van 3 veces que el programa hace que el ordenador "pete" y se quede congelado llegando incluso a ponerse todo el negro y reiniciar mi ordenador, es la primera vez que me pasa, puesto que es un macbook pro nuevo con mejor ram y gb no entiendo que está pasando.

 

Doy por hecho que mi problema es indesign porque con el resto de programas me he tirado horas y no ha pasado nada.

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Bug, How to

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Adobe Community Professional ,
Apr 15, 2021 Apr 15, 2021

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Try resetting the InDesign preferences, if that doesn't help, uninstall InDesign and reinstall it.
Which version of the OS do you have?

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New Here ,
Apr 15, 2021 Apr 15, 2021

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Ok, im gonna try, i have the version 11.2.3 

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New Here ,
Apr 15, 2021 Apr 15, 2021

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How can I reset indesign preferences with mac?

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Adobe Community Professional ,
Apr 21, 2021 Apr 21, 2021

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Hi Andrea,

you should better trash Preferences and Cache folders. Both folders have the same name, eg. Version 16.0 when working with InDesign 2021, because InDesign 2021 is version 16. Both Version 16 folders are stored in two different file paths. For the exact location see:

https://helpx.adobe.com/indesign/kb/indesign-preferences-support-file-locations.html

 

Preferences:

/Users/[User Name]/Library/Preferences/Adobe InDesign/Version 16

Caches:
/Users/[User Name]/Library/Caches/Adobe InDesign/Version 16

 

Quit InDesign.

Either delete or rename both Version 16 folders.

Restart InDesign. InDesign will be reset.

 

Regards,
Uwe Laubender

( ACP )

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