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InDesing CC crashing while exporting a document

New Here ,
Oct 01, 2020

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Hi,

I´m working in a big banner that is going to be printed. When I´m exporting the file, ID just shut down. Could the problem be that the file is to large? Is there a way to solve the problem? I have a deadline 😞

Thanks in advance

How big is your banner?
You could try setting up the document in scale (like 1:10) but then – IMPORTANT – don't scale your images (in the export tab No downsampling!).

And fyi – for a big banner (like 2-3 m or larger) you don't need 300ppi.
We produced banners with 30-50 ppi and they look just fine (viewing distance).

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Import and export

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InDesing CC crashing while exporting a document

New Here ,
Oct 01, 2020

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Hi,

I´m working in a big banner that is going to be printed. When I´m exporting the file, ID just shut down. Could the problem be that the file is to large? Is there a way to solve the problem? I have a deadline 😞

Thanks in advance

How big is your banner?
You could try setting up the document in scale (like 1:10) but then – IMPORTANT – don't scale your images (in the export tab No downsampling!).

And fyi – for a big banner (like 2-3 m or larger) you don't need 300ppi.
We produced banners with 30-50 ppi and they look just fine (viewing distance).

TOPICS
Import and export

Views

61

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Oct 01, 2020 0
Adobe Community Professional ,
Oct 01, 2020

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Which version of InDesign and OS?

Which format are you exporting to?

What is the Effective PPI of any images included in the banner?

How much RAM and spare disk capacity do you have?

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Oct 01, 2020 0
New Here ,
Oct 01, 2020

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Hi Derek

I have InDesing CC 2020 and Catalina as OS

I´m exporting to PDF write

The PPI is 300

Down here I added som screen shots of the RAM and the message a get when the program shut down.

Thanks!!

 

I have Skærmbillede 2020-10-01 kl. 13.51.21.pngSkærmbillede 2020-10-01 kl. 15.07.29.pngSkærmbillede 2020-10-01 kl. 15.07.38.png

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Oct 01, 2020 0
Participant ,
Oct 02, 2020

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How big is your banner?
You could try setting up the document in scale (like 1:10) but then – IMPORTANT – don't scale your images (in the export tab No downsampling!).

And fyi – for a big banner (like 2-3 m or larger) you don't need 300ppi.
We produced banners with 30-50 ppi and they look just fine (viewing distance).

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Oct 02, 2020 0
New Here ,
Oct 09, 2020

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Hi @Jens Trost,

Thanks for answering my question. Yes, the problem was the size of the documente and I set the docuement up in scale as you recommended. For some reason the printer wanted the photo at 300 PPI, but the problem is solved :).
Thanks again.

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Oct 09, 2020 0