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Interacactive pdf buttons not working in Google Drive

Community Beginner ,
Jun 29, 2020

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Hi Guys,
I'm trying to create an interactive PDF to send out through Whatsapp. All the buttons work on desktop, but when opened in whatsapp (by default, in Google Drive) the buttons do not work. All external links work but not document internal ones. I've attached the doc for perusal. Please help!

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Correct answer by BobLevine | Most Valuable Participant
That type of thing is only reliable in Acrobat and Reader on a desktop. Beyond that it's a complete crapshoot.

Best to rethink this project.
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Interacactive pdf buttons not working in Google Drive

Community Beginner ,
Jun 29, 2020

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Hi Guys,
I'm trying to create an interactive PDF to send out through Whatsapp. All the buttons work on desktop, but when opened in whatsapp (by default, in Google Drive) the buttons do not work. All external links work but not document internal ones. I've attached the doc for perusal. Please help!

Most Valuable Participant
Correct answer by BobLevine | Most Valuable Participant
That type of thing is only reliable in Acrobat and Reader on a desktop. Beyond that it's a complete crapshoot.

Best to rethink this project.
TOPICS
Bug, Performance

Views

82

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Jun 29, 2020 0
Most Valuable Participant ,
Jun 29, 2020

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That type of thing is only reliable in Acrobat and Reader on a desktop. Beyond that it's a complete crapshoot.

Best to rethink this project.

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Jun 29, 2020 1
Community Beginner ,
Jun 29, 2020

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Aah bugger. I hope the tech can catch up sometime soon. It actually used to work back in 2017 - before the default was google drive. Tried internal hyperlinks too, but no joy.

Thanks!

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Jun 29, 2020 0
Adobe Community Professional ,
Jun 29, 2020

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Agree with @BobLevine, best to reconsider workflow, since you can't ensure everyone's using Adobe Reader. Have you considered Publish Online? It supports all of InDesign's interactive features, and can be viewed on any browser. Here are some examples of some really creative interactive documents published via Publish Online: http://bit.ly/PubOnCollection

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Jun 29, 2020 1
joji42 LATEST
Community Beginner ,
Jun 29, 2020

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Hmm, not exactly sure how it works but. I've tried it before but it got stuck at 9% uploaded for a whole day (the file was tiny). Hoping it works this time or will have to redo.

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Jun 29, 2020 0