Interactive pdf behaves different in browser (layering issue)

[Lidheesh]

Hi ,

Im working on an interactive pdf project using latest version of indesign(v15.1.1). When I export as interactive pdf and viewed in acrobat,  layering of popups are correct. But it goes behind some text when we view in chrome browser. How do I fix it?

Thanks & Regards,

Lidheesh

[Eric Dumas]

Thanks for attaching the test file, I had the same issue with latest versions of Edge and Chrome on Win 10.

Acobat DC worked ok. 

Can you include a screenshot of the export options you use?

[Lidheesh]

Thanks Eric. 

Here is the screenshot of export window.Export window

[Diane Burns]

Possible to publish instead using Publish Online? Then it shouldn't matter which browser is being used, while maintaining all the interactivity.

[Lidheesh]

Agreed to your point. But client requiremnt is for interactive pdf. 🙂  

[Diane Burns]

Right, but as others have pointed out, it can't do exactly what the client wants. (Please do read BobLevine's article on this.) You cannot control the reader app for the PDF and most, except for Adobe Reader, won't support the interactivity. Perhaps time for a talk with the client about other options, one of which could be Publish Online; there are other options as well, such as In5, fixed layout ePub, etc. 

[BobLevine]

Did you take note of the export? It's not called Adobe PDF for nothing.

Outside of Acrobat or Reader on a desktop, this is nothing but a crapshoot. I wrote about this years ago and if anything it's actually gotten worse with the multitude of third party readers, browsers, and mobile devices. Trying to get this to work everywhere is a fools errand. I echo the suggestion of using Publish Online. That at least is intended to work in a browser.

https://www.boblevine.us/its-okay-to-say-no-to-interactive-pdf/

[JonathanArias]

its not going to work, correct. they can have a .pdf hosted on the web, the interactivity will not work across browsers because it not design to function in the web browser, thats why the publish online option was created. now, you can have the option to download a .pdf version of the file from your publish online file.

The technology just can't do what the client asks.