Is ID 2021 incompatible with the Mojave system?

Participant ,
Nov 03, 2020 Nov 03, 2020

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Is ID 2021 incompatible with the Mojave system on the MAC? 

1. It won't open

2. It will not open documents I worked on previously

3. It will not respond to force quit

4. It vanishes from the screen but is still listed as open in the force quit window but won't quit

I have repeatedly uninstalled the entire program, run a computer cleaning program to delete preferences (no, it won't work to hold down the various keys) and reinstalled. This gives me a brief respite to work on documents, but when I try to quit it won't. 

Am I forced to "upgrade" to the Catalina MAC? 

 

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Adobe Community Professional , Nov 04, 2020 Nov 04, 2020
Hi, according to the system requirements I read InDesign 2021 is compatible with OS X Mojave: https://helpx.adobe.com/indesign/user-guide.html/indesign/system-requirements.ug.html So I would contact Adobe Support. Regards, Uwe Laubender ( ACP )

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Adobe Community Professional ,
Nov 04, 2020 Nov 04, 2020

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Hi,

according to the system requirements I read InDesign 2021 is compatible with OS X Mojave:

https://helpx.adobe.com/indesign/user-guide.html/indesign/system-requirements.ug.html

 

So I would contact Adobe Support.

 

Regards,
Uwe Laubender

( ACP )

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Participant ,
Nov 10, 2020 Nov 10, 2020

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Thanks, I did and they helped. Apparently it's best to open the program from Creative Cloud, not the desktop icon.

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