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Is there any other way of recovering this file?

Engaged ,
Jun 08, 2020

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At about 7:30 this evening, InDesign froze solid enough that I had to power down my laptop to get out of it. Now it won't recover the file I was working on. The latest save timestamp on the file is 4:13 this afternoon. I'd sure rather not have to redo that three hours of work (or the hour I did earlier in the day, if the file is completely irrecoverable). Now every time I try to open ID, it opens up the old version of the file as an untitled document and freezes trying to recover this one. Anything else I can try?

 

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Is there any other way of recovering this file?

Engaged ,
Jun 08, 2020

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At about 7:30 this evening, InDesign froze solid enough that I had to power down my laptop to get out of it. Now it won't recover the file I was working on. The latest save timestamp on the file is 4:13 this afternoon. I'd sure rather not have to redo that three hours of work (or the hour I did earlier in the day, if the file is completely irrecoverable). Now every time I try to open ID, it opens up the old version of the file as an untitled document and freezes trying to recover this one. Anything else I can try?

 

kyriosity_0-1591681836310.png

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Adobe Community Professional ,
Jun 08, 2020

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Do you have a backup? If you use Backblaze there is a backup you can download. If you keep your WIP in Dropbox you can recover an older version there.

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Engaged ,
Jul 06, 2020

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Good thought, but in this case it probably wouldn't help. This was a really old book file that I was asked to update, and any version of the file would have the same issues. For some reason it happens with almost every old ID file I work with.

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Adobe Community Professional ,
Jun 08, 2020

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Email the file to Adobe they will try an recover it

corrupt_indesign_docs@adobe.com

I am not sure how soon you will get a revert back from Adobe. If you need a paid service you can contact Markzware at the following

https://markzware.com/products/file-recovery-service/

 

-Manan

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Engaged ,
Jun 08, 2020

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I have the version from 4:13 this afternoon. Would that have the recovery data included in it?

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