• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Issue with saving InDesign 2021 docs

New Here ,
Mar 12, 2021 Mar 12, 2021

Copy link to clipboard

Copied

Hi there. One of our staff members installed Indesign 2021 on her Mac and now cannot save files onto our network server. She gets a message saying "Indesign is unable to save this file. We tried, but it appears to be damaged." Is it a bug in the new Indesign update?

TOPICS
Bug

Views

101

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Engaged ,
Mar 18, 2021 Mar 18, 2021

Copy link to clipboard

Copied

LATEST

Make sure you, or she in this case, has the latest InDesign patch, v16.1 via the Creative Cloud app. We had strange issues like these until we got the latest patch or update.

 

Try to Export the file as an IDML. Then open that IDML and try to save that. Did that work?

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines