Issue with saving InDesign 2021 docs

New Here ,
Mar 12, 2021 Mar 12, 2021

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Hi there. One of our staff members installed Indesign 2021 on her Mac and now cannot save files onto our network server. She gets a message saying "Indesign is unable to save this file. We tried, but it appears to be damaged." Is it a bug in the new Indesign update?

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Engaged ,
Mar 18, 2021 Mar 18, 2021

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Make sure you, or she in this case, has the latest InDesign patch, v16.1 via the Creative Cloud app. We had strange issues like these until we got the latest patch or update.

 

Try to Export the file as an IDML. Then open that IDML and try to save that. Did that work?

 

 

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