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I have a problem that the shortcut (command+shift+N) not working
That is the shortcut for inserting an EN space in text. Is your Type tool active in text when you press this shortcut?
Under the Edit menu > Keyboard Shortcuts, what is it currently set to? Default?
Thank You Mr. Mike
Yes it is by default
Sorry to hear about your experience. I hope your issue is resolved now. If you still have issues, please check if you have any other app/plugin/web extension running on your machine which grabs the keyboard shortcuts.
Additionally, you may follow the suggestions given on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign...) & let us know if they help.