Lagging and terrible performance

Community Beginner ,
Feb 02, 2021 Feb 02, 2021

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I have a Macbook Pro 2018, and Photoshop has been running horrible since it's last update, I sort of was annoyed by it, but I could handle it.

 

However, now Indesign has started to do this aswell. It's lagging, slow in response whenever I want to switch fonts, zoom, scroll etc. etc. I've been toggling between different Resolution & Display performance, nothing helps.

 

I've been really annoyed with Adobe updates the past 2 years, slowly, this Adobe CC thing is becoming a beast destroying everything in it's path.

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correct answers 1 Correct Answer

Adobe Employee , Feb 20, 2021 Feb 20, 2021
Hi Gerard,   Sorry to hear about your experience. I hope your issue is resolved now. If you still have issues, you may try suggestions given on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign/td-p/11487287?page=1) & let us know if it helps to improve the performance of the app.   Regards, Ashutosh

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Adobe Community Professional ,
Feb 03, 2021 Feb 03, 2021

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Which version of InDesign and OS?

How much RAM and spare disk capacity do you have on your system?

Are you using a third-party font manager?

Have you tried resetting your InDesign preferences –

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

 

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Adobe Employee ,
Feb 20, 2021 Feb 20, 2021

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Hi Gerard,

 

Sorry to hear about your experience. I hope your issue is resolved now.

If you still have issues, you may try suggestions given on this community post(https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign...) & let us know if it helps to improve the performance of the app.

 

Regards,

Ashutosh

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