Latest InDesign update won't install fully

New Here ,
Jul 14, 2021 Jul 14, 2021

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After having attempted to update to the latest version of InDesign (version 16.3.2), I have a recent issue where it won’t finish installing. I’m using the Creative Cloud app to install, but it always stops and then cancels at 83%. 

 

Has anyone else encountered this? And resolved it? I’ve tried several times to install earlier versions of the app, but they all do the same thing. I really need to use InDesign this week, and currently have no way of doing so!

 

I’ve never had any issues on my machine before, and am running Catalina on a 2012 MacBook Pro, with plenty of free space. 

 

Thanks in advance for any help. 

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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Hm. No, I did not encounter this ever.

Perhaps it will help to log out from the Creative Cloud Desktop app, restart your machine, log in again to Creative Cloud Desktop app ?

 

Unfortunately there are no direct downlods for installers of InDesign 2021 and 2020.

For InDesign 2019 they are available, but according to the specs InDesign 2019 is not supported under macOS Catalina.

https://helpx.adobe.com/indesign/system-requirements/2019.html

 

Regards,
Uwe Laubender

( ACP )

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New Here ,
Jul 15, 2021 Jul 15, 2021

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Thanks for the response Uwe, I will try what you've suggested. 

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