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Links in PDF documents don't work on Android smartphones

Community Beginner ,
Apr 21, 2020

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Hi Adobe Community,

 

I created a PDF file in Indesign for mobile devices with hyperlinks. The hyperlinks linking to websites work fine only on Android smartphones the "go to page" links don't work. On iPhones all links work nicely. Can you help?

 

Regards

 

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Links in PDF documents don't work on Android smartphones

Community Beginner ,
Apr 21, 2020

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Hi Adobe Community,

 

I created a PDF file in Indesign for mobile devices with hyperlinks. The hyperlinks linking to websites work fine only on Android smartphones the "go to page" links don't work. On iPhones all links work nicely. Can you help?

 

Regards

 

Topics

Bug, EPUB, How to

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189

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Adobe Community Professional ,
Apr 21, 2020

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Are they simple hyperlinks or are you using roll-over buttons?

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Community Beginner ,
Apr 21, 2020

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I guess simple hyperlinks, created with the hyperlinks window targeting to a specific page in the document. I used the function: Link to "Page".

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Most Valuable Participant ,
Apr 21, 2020

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Are you opening, viewing and testing in Adobe's Acrobat Reader app? 

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Community Beginner ,
Apr 21, 2020

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No, in the preinstalled PDF viewer software on the smartphones. I try to get this document running on most smartphones, shall be opened without downloading a specific PDF viewer. Works fine on iPhones, only Android is ignoring the "go to page"-links.

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Most Valuable Participant ,
Apr 21, 2020

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Any interactivity in a PDF is a crapshoot under the best of circumstances. I suggest installing Acrobat Reader for Android and testing it there. If it works, you have your answer.

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Most Valuable Participant ,
Apr 21, 2020

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Many PDF viewers offer no interactivity at all. Nothing you can do to make that work. It's pretty random for you. 

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Adobe Community Professional ,
Apr 21, 2020

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Try seeing if this method works better for you.

Create the hyperlink like this: Type > Hyperlinks & Cross Reference and select Link To: and select Page from the drop-down menu and select the page number you want to link with. Let us know how you get on.

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Community Beginner ,
Apr 21, 2020

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Same problem, Android won't recognise it as a hyperlink. 😕

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