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Links not active in Publish Online document

Explorer ,
Nov 04, 2020

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This five-page document with links was uploaded via Publish Online. I have tried to open the links on three different browsers. Using Win10 OS and opened the online document in Firefox, Epic, and Microsoft Edge; the links in the document don't open in any of these browsers. I have the latest ID. The document is not complicated, just two para styles and a hyperlink character style. If exported to PDF, the links work. I have since created another document with links and Published Online, and those links work, so it's not that I don't know how to do it. What is it about this document that is causing the issues. Thanks for any help you can give me!

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Correct answer by Jeffrey_Smith | Most Valuable Participant

Make sure the text frame is on top of every thing. I moved the frame up and links are now accessible

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Links not active in Publish Online document

Explorer ,
Nov 04, 2020

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This five-page document with links was uploaded via Publish Online. I have tried to open the links on three different browsers. Using Win10 OS and opened the online document in Firefox, Epic, and Microsoft Edge; the links in the document don't open in any of these browsers. I have the latest ID. The document is not complicated, just two para styles and a hyperlink character style. If exported to PDF, the links work. I have since created another document with links and Published Online, and those links work, so it's not that I don't know how to do it. What is it about this document that is causing the issues. Thanks for any help you can give me!

Most Valuable Participant
Correct answer by Jeffrey_Smith | Most Valuable Participant

Make sure the text frame is on top of every thing. I moved the frame up and links are now accessible

View here

TOPICS
Publish online

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59

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Nov 04, 2020 0
Explorer ,
Nov 04, 2020

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I took out some of the pages due to their personal nature, so it's not longer five pages.

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Nov 04, 2020 0
Most Valuable Participant ,
Nov 05, 2020

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Can't help without a link

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Nov 05, 2020 1
Explorer ,
Nov 05, 2020

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Thank you for responding! In my original post, I pasted the link copied directly from Publish Online but got a message saying it was invalid, so I took it out. Trying again here: https://indd.adobe.com/view/beea818d-383f-4292-9848-ffdca5e373dd

Thank you for your help...much appreciated!

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Nov 05, 2020 0
Most Valuable Participant ,
Nov 05, 2020

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Make sure the text frame is on top of every thing. I moved the frame up and links are now accessible

View here

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Nov 05, 2020 1
Explorer ,
Nov 05, 2020

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Awesome! Thanks so much! I didn't see that anywhere in tutorials, although it makes perfect sense now that I think about it. I I am happy that you solved it for me. Thank you and have a great day!

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Nov 05, 2020 0