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Live or Static Captions in InDesign 2021

Adobe Community Professional ,
Nov 19, 2020

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Is anyone else having issues generating Live or Static captions in InDesign 2021? I was trying to use the feature and it was just displaying an empty text frame. I'm grabbing metadata from the Description field of an image. When I switch back to InDesign 2020 it works like a charm. Can anyone confirm the same? Trying to figure out if this is on my end.

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Correct answer by Chad Chelius | Adobe Community Professional

That's a good suggestion but no, there is no character style appled. So on a whim, I decided to delete the preferences file and voila! It now works! Should have tried that from the very beginning! You'd think after using InDesign for 20+ years I'd know better! Thanks for your help guys!

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Live or Static Captions in InDesign 2021

Adobe Community Professional ,
Nov 19, 2020

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Is anyone else having issues generating Live or Static captions in InDesign 2021? I was trying to use the feature and it was just displaying an empty text frame. I'm grabbing metadata from the Description field of an image. When I switch back to InDesign 2020 it works like a charm. Can anyone confirm the same? Trying to figure out if this is on my end.

Adobe Community Professional
Correct answer by Chad Chelius | Adobe Community Professional

That's a good suggestion but no, there is no character style appled. So on a whim, I decided to delete the preferences file and voila! It now works! Should have tried that from the very beginning! You'd think after using InDesign for 20+ years I'd know better! Thanks for your help guys!

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Nov 19, 2020 0
Adobe Community Professional ,
Nov 19, 2020

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Chad, I just tested in InDesign 2021 and had no problem generating a static caption:

 

Screen Shot 2020-11-19 at 6.46.33 AM.png

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Nov 19, 2020 0
Adobe Community Professional ,
Nov 19, 2020

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Hi Chad,

maybe the placed file type makes a difference?

best post a link to a sample where you see the issue.

 

To Steve:

thank you very much for posting this image. Been there a couple of years ago.

 

Best,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Nov 19, 2020

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I tested with a .jpg on the left and a .psd on the right. I highlighted all of the text in the caption on the right and you can see the appearance. In the Story Editor, it shows up but visually isn't appearing in Layout view.

 

Captions.png

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Adobe Community Professional ,
Nov 19, 2020

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Wow. Never experienced this.

Thanks for the screenshot, Chad.

 

Could it be that a character style is applied that is using an unusual formatting like 1% character width and a point size of 0.1 Pt with a fill color set to [None] ?

 

Regards,
Uwe Laubender

( ACP )

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Adobe Community Professional ,
Nov 20, 2020

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That's a good suggestion but no, there is no character style appled. So on a whim, I decided to delete the preferences file and voila! It now works! Should have tried that from the very beginning! You'd think after using InDesign for 20+ years I'd know better! Thanks for your help guys!

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Nov 20, 2020 0
Adobe Community Professional ,
Nov 20, 2020

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I'm glad you figured it out, Chad!

 

It's a good teaching moment: The three most common troubleshooting tips for InDesign I give: (1) Try rebooting your computer; (2) restore your preferences and cache files; (3) Save as an IDML file to remove file corruption.

 

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