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Loss of save command

Participant ,
Oct 19, 2020 Oct 19, 2020

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After just a feww minutes of work and a few saves, the 'Savve; and 'Save As' commands becme unavailable. I have to force qit ID and lose the unsaved work.

I am using the latest version of ID in the latest of OS Catalina

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correct answers 1 Correct answer

Community Expert , Oct 20, 2020 Oct 20, 2020

Have you tried resetting the InDesign preferences?

 

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

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Community Expert ,
Oct 20, 2020 Oct 20, 2020

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Have you tried resetting the InDesign preferences?

 

1) Close InDesign
2) Double click on Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialog appears, ask you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.)

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Participant ,
Oct 24, 2020 Oct 24, 2020

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I did and it worked. Should have thought of that! Thank you so much.

 

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