Mac InDesign 16.1 opens files on Synology NAS as read-only

Community Beginner ,
Mar 14, 2021 Mar 14, 2021

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Has anyone reported any permission problems with Mac OS Big Sur 11.2.3? I am opening InDesign files and on my Mac and they open fine. On another Mac, same OS, they are opening READ-ONLY. The permissions on the Synology haven't changed since we bought it. I already contacted Synology. We have 4 Macs running the latest InDesign. This read-only problem is happening on 2 of them. We are connecting AFP. We did try on one Mac to reboot in recovery-mode and reinstall the OS. We also uninstalled and reinstalled InDesign. Neither fixed the problem.

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New Here ,
May 11, 2021 May 11, 2021

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Yep Same - Todays update has not fixed this either

 

I wish Adobe would test things properly before releasing into the wild.

 

It is not for us WHO HAVE PAID for the software to actaully work to do your snagging.

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LEGEND ,
May 11, 2021 May 11, 2021

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Does it affect only InDesign files? For example are you able to save PSD files normally? Are you able to save from TextEdit normally?

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New Here ,
May 11, 2021 May 11, 2021

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Latest Photoshop and text edit both fine when saving / opening / amending / resaving to Synology NAS - like it should be!

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Community Beginner ,
May 11, 2021 May 11, 2021

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This also has to do with Opportunistic Locking on Mac OS Big Sur. After further troubleshooting and working with Sophos (endpoint protection) they think that when files open on a NAS, Apple is locking certain files and not releasing them fast enough. Also with Sophos, I turned off the cryptoguard (ransonware) settings in Sophos and the read only goes away. Our Synology has SMB settings for Opportunistic Locking. I have turned it on and off and neither fix it. Sorry to just ramble but there are so many things involved it is hard to say what is really causing it.

 

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New Here ,
May 19, 2021 May 19, 2021

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Thanks for confirming that this nightmarish problem will not be fixed by upgrading, you saved me from installing the massively bloated Big Sur. My two work macs (Catalina) are constantly fighting over permissions, and creating InDesign 'read only' situations, leading to much aggravation, lost time and sometimes the wrong job getting printed. Neither Apple or Adobe seems to want to provide a solution for this, leaving users to jump through hoops to get their work done.

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