Media Panel

[Jinny14]

Making an interactive PDF but I'm having trouble with the media panel. When I add a mp4 file to a page the media panel won't open. Not able to have any control on the video at all. All the other tabs work in the Interactive Window except for Media. Help please?

[Anna Lander]

Do you mean, you can't open Media panel from Window > Interactive menu? Or I didn't see the problem well?

[Jinny14]

The media panel from window>interactive menu wouldn't open. It works now but seems like I have to delete all temp files in my drive before getting it to work everytime.

[Derek Cross]

Don't use PDF, use FXL ePub, InDesign's Publish Online or in5.

[Katherine.i]

same problem :(((

[Derek Cross]

Video can't be successfully be distributed via an Interactive PDF. You can include hyperlinks in your PDF to external sources, such as YouTube. (Or use another format as I mentioned.)

[Jinny14]

So I had to get help from online support. Not exactly sure what the problem is but seems like you have to delete all temp files in your drive and then reopen indesign, after that the media panel should work properly.

[Carmenbklb]

Hi...I am having the same problem but the panel doesn't open even after removing the temp files.

I have an audio object that I need to load on page but when I selected and go to the Interactive> Media it does not open...it marks it on the tab as selected but the panel is nowhere to be seen

[Jinny14]

Hello, I'm not too sure about the audio files but the link below shows which file types you can use. 

Sorry, deleting the temp files didn't help, maybe chat with customer service, they may be able to help. Since that was how I was able to fix the issue above. 

https://helpx.adobe.com/indesign/using/movies-sounds.html

[Peter Villevoye]

LISTEN, like Derek also clearly stated: STEER AWAY from using audio and video media in PDF. It simply doesn't work !! Many PDF viewers don't support it. Your next community question will absolutely be: "Why doesn't MP4 in my PDF play on this or that device". And don't use the Buttons panel either for PDF...

And apart from that, the whole approach, interface, information, and documentation of Adobe about these interactive features is partially wrong and even misleading. It has become a can of worms, since Adobe decided to drop all ambitions in this area (in InDesign), went for the Big Money (with the Experience Cloud), and just forgot to correct or at least retract all flawed or even abandoned technologies in InDesign.

Use IN5 if you're adamant about using InDesign to create interactive stuff for HTML5 output and purposes.

https://ajarproductions.com/pages/products/in5/

[Derek Cross]

Adobe promise to support PDF 2.00 in 2021, if and when that happens, we'll be able to include successfully, video (and more) in our Interactive PDFs. In the meantime it's as mentioned previously. 

[Peter Villevoye]

Oooh, that's right on time (maybe 10 years too late, but nevertheless...)

And what video codecs might be supported, and with or without DRM ?

JavaScript, anyone ? We'll see... 

[Frans v.d. Geest]

I hope so, I fear the worst... PDF2.0 should also support more accessible PDF options, but I guess that the new Title-element 2.0 support in InDesign will be 2025 or so... if ever... with bugs...

[Jinny14]

Publish online was the way to go, thanks!