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Media window gets bigger and bigger

New Here ,
Dec 19, 2019

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I need to use the media window in indesign (window > interactive > media). It starts at normal size, but each time I interact with the window (klick on it, drag with mouse etc.) the window scales up a bit. So after 4 interactions with the window I do not see anything but a large media window spreading all over my two screens. Very anyoing, I cannot resize the window and performance goes way down. Anyone else had this problem?

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Bug, Performance

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Media window gets bigger and bigger

New Here ,
Dec 19, 2019

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I need to use the media window in indesign (window > interactive > media). It starts at normal size, but each time I interact with the window (klick on it, drag with mouse etc.) the window scales up a bit. So after 4 interactions with the window I do not see anything but a large media window spreading all over my two screens. Very anyoing, I cannot resize the window and performance goes way down. Anyone else had this problem?

TOPICS
Bug, Performance

Views

90

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Dec 19, 2019 0
Adobe Community Professional ,
Dec 20, 2019

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Which version of InDesign and OS?

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Dec 20, 2019 0
New Here ,
Dec 20, 2019

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I use Indesign 15.0.1 on Windows 10 pro for workstations.

 

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Dec 20, 2019 0
Adobe Employee ,
Dec 26, 2019

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Hi there,

 

Thanks for reaching out. I'd recommend updating Windows and Graphics Card driver for optimum performance and stability.
Another suggestion would be to try resetting the InDesign preferences. You may try steps provided on 

https://helpx.adobe.com/indesign/using/setting-preferences.html 

 

**Please note that resetting preferences will remove all the custom settings and InDesign will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Hope it helps.

 

Regards,

Ashutosh

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Dec 26, 2019 0
New Here ,
Apr 29, 2020

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Hello I suffer from the same problem. Almost crashes my PC after a certain size.

 

InDesign 15.0.2 64

Windows Version 10.0.18363 Build 18363
PC: Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz, 2592 MHz, 6 Kern(e), 12 logische(r) Prozessor(en)

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Apr 29, 2020 0