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Missing Getty Images Plugin

Community Beginner ,
Nov 09, 2020

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Hi everyone,

 

After installing InDesign 2020, it seems my Getty plugin is missing. It's not listed under extensions, but Creative Cloud says it is downloaded and installed. 

 

Any advice? Is it just that Getty needs to make a new plugin for 2020 and I am out of luck until then?

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Missing Getty Images Plugin

Community Beginner ,
Nov 09, 2020

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Hi everyone,

 

After installing InDesign 2020, it seems my Getty plugin is missing. It's not listed under extensions, but Creative Cloud says it is downloaded and installed. 

 

Any advice? Is it just that Getty needs to make a new plugin for 2020 and I am out of luck until then?

TOPICS
Bug, Performance

Views

24

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 09, 2020 0
Adobe Community Professional ,
Nov 09, 2020

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The listing of the extension on Adobe Exchange says it's supported for version CC2020 in InDesign. Are you sure you are on version 2020 and not 2021(the latest version of InDesign)? If it's CC2021 then you will have to wait for an update from the developer for things to work and if it's CC2020 then try reinstalling, if that does not work then contact the developer for support.

-Manan

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