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Mouse pointer disappears in text field after a few seconds - Windows 10

Community Beginner ,
Apr 15, 2021 Apr 15, 2021

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Hello all,
we have the following problem with text fields in InDesign (16.1 and 13.1.1):
In text fields the cursor is visible for a few seconds after the first tap, but shortly after it becomes invisible.
If you start typing now, typing continues at this point, but it would be helpful to see the cursor permanently in the text fields as well.
We use Windows 10, 64 bit in the current version.
This can be reproduced on several computers.

 

Is there a solution for this?
I have already changed the display options of the mouse in the control panel without success.
Likewise in InDesign - Edit - Preferences - Text Mode Display as well as other items - also without success.

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LEGEND ,
Apr 16, 2021 Apr 16, 2021

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Hi Frank,

 

Sorry to hear about your experience. We'd appreciate if you can share a small video of your workflow for more information. This will help us replicate the issue & assist you accordingly.

Looking forward to your response.

 

Regards,

Ashutosh

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Community Beginner ,
Apr 18, 2021 Apr 18, 2021

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Hi Ashutosh,

 

many thanks for your answer.

Attached you will find a small video of our problem.

I hope there is a solution and it is not due to a bug of our users 🙂

 

 

Kind regards,

Frank

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Community Beginner ,
Apr 28, 2021 Apr 28, 2021

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Good morning,

are there any new approaches here yet?
The complaints from our users are piling up and working in InDesign is causing them, especially the copywriters, more and more problems - especially with copy & paste.


Kind regards,

Frank

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Community Beginner ,
May 04, 2021 May 04, 2021

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Good morning,
We are receiving an increasing number of inquiries about this problem from our department. The colleagues have real problems, especially with Copy&Paste, when it is not visible where the cursor is currently positioned in the text.
Is there a solution in sight?

Thank you very much,
Frank

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