MP4 in interactive pdf doesn´t work

New Here ,
Feb 17, 2021 Feb 17, 2021

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Hi, can anyone help me on making mp4 video roll on interactive pdf exported from Indesign 2021? Pdf is opened in Acrobat Reader DC but there appears to be only a low-res image where the video should be playing.

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How to, Import and export, Publish online

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Adobe Community Professional ,
Feb 17, 2021 Feb 17, 2021

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You need to change your Acrobat preferences to not use Flash Player. Even then it's going to be hit or miss.

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Feb 17, 2021 Feb 17, 2021

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There are currently some known “anomalies” in the February release of Acrobat that make any video problematic. Acrobat Engineering is aware of the issues and are working on same now.

 

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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Adobe Community Professional ,
Feb 17, 2021 Feb 17, 2021

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If possible, use Publish Online instead. PDF is not a good format for interactive documents in general, whereas Publish Online supports *all* of InDesign's interactive features. Some good examples here: http://bit.ly/PubOnCollection

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