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Hi! I've been having some trouble with Indesign.
-I've accidentaly installed both the v16 and the 15.3 versions. whenever I open a file, it randomly opens with either version. For example: I've created a file in version v16. I open again, but it automatically opens in v15.3, and says that I should download the newer version of Indesign to work on my file
-I've tried removing the v15.3 of my computer, but everytime I try to uninstall it, a pop up message tells me to close the application and try again, and I don't even have indesign open in the moment.
-Another thing that's happening: If i click a specific indesign file, indesign doesn't start. I have to open the indesign app, and select the file from my computer. Sometimes, even when I click the indesign app itself nothing happens.
How can I fix this?
thanks!
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You can uninstall versions via the drop-down menu in the Creative Cloud app:
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Yes I know. but everytime I try to do that, a pop-up message tells me to close the indesign aplication, even though it's never running when I try to uninstall it.
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Hi!
Same problems here! Is there any solution?
Regards
Mareike
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Same! this is annoying...
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Have you tried uninstalling and reinstalling the Creative Cloud app first?
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It's also not possible to uninstall the Creative Cloud App.