Hi! I've been having some trouble with Indesign.
-I've accidentaly installed both the v16 and the 15.3 versions. whenever I open a file, it randomly opens with either version. For example: I've created a file in version v16. I open again, but it automatically opens in v15.3, and says that I should download the newer version of Indesign to work on my file
-I've tried removing the v15.3 of my computer, but everytime I try to uninstall it, a pop up message tells me to close the application and try again, and I don't even have indesign open in the moment.
-Another thing that's happening: If i click a specific indesign file, indesign doesn't start. I have to open the indesign app, and select the file from my computer. Sometimes, even when I click the indesign app itself nothing happens.
How can I fix this?
You can uninstall versions via the drop-down menu in the Creative Cloud app:
Yes I know. but everytime I try to do that, a pop-up message tells me to close the indesign aplication, even though it's never running when I try to uninstall it.
Same problems here! Is there any solution?
Same! this is annoying...
Have you tried uninstalling and reinstalling the Creative Cloud app first?
It's also not possible to uninstall the Creative Cloud App.