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Multiple Bugs In Indesign v16

Community Beginner ,
Nov 11, 2020

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Hi! I've been having some trouble with Indesign. 

 

-I've accidentaly installed both the v16 and the 15.3 versions. whenever I open a file, it randomly opens with either version. For example: I've created a file in version v16. I open again, but it automatically opens in v15.3, and says that I should download the newer version of Indesign to work on my file

-I've tried removing the v15.3 of my computer, but everytime I try to uninstall it, a pop up message tells me to close the application and try again, and I don't even have indesign open in the moment.

 

-Another thing that's happening: If i click a specific indesign file, indesign doesn't start. I have to open the indesign app, and select the file from my computer. Sometimes, even when I click the indesign app itself nothing happens.


How can I fix this?

thanks!

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Activation billing and install, Bug, Performance

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Multiple Bugs In Indesign v16

Community Beginner ,
Nov 11, 2020

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Hi! I've been having some trouble with Indesign. 

 

-I've accidentaly installed both the v16 and the 15.3 versions. whenever I open a file, it randomly opens with either version. For example: I've created a file in version v16. I open again, but it automatically opens in v15.3, and says that I should download the newer version of Indesign to work on my file

-I've tried removing the v15.3 of my computer, but everytime I try to uninstall it, a pop up message tells me to close the application and try again, and I don't even have indesign open in the moment.

 

-Another thing that's happening: If i click a specific indesign file, indesign doesn't start. I have to open the indesign app, and select the file from my computer. Sometimes, even when I click the indesign app itself nothing happens.


How can I fix this?

thanks!

TOPICS
Activation billing and install, Bug, Performance

Views

71

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Nov 11, 2020 0
Adobe Community Professional ,
Nov 11, 2020

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You can uninstall versions via the drop-down menu in the Creative Cloud app:

 

Screenshot 2020-11-11 at 13.09.38.png

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Nov 11, 2020 1
Community Beginner ,
Nov 11, 2020

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Yes I know. but everytime I try to do that, a pop-up message tells me to close the indesign aplication, even though it's never running when I try to uninstall it.

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Nov 11, 2020 0
New Here ,
Nov 11, 2020

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Hi!

Same problems here! Is there any solution?

Regards

Mareike

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Nov 11, 2020 0
New Here ,
Nov 11, 2020

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Same! this is annoying...

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Nov 11, 2020 0
Adobe Community Professional ,
Nov 11, 2020

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Have you tried uninstalling and reinstalling the Creative Cloud app first?

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Nov 11, 2020 0
New Here ,
Nov 12, 2020

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It's also not possible to uninstall the Creative Cloud App.

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Nov 12, 2020 0