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My file wont open, please help

New Here ,
Apr 27, 2020

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Hello, my Indesign file won't seem to open. I keep reciving this message: 

 

"The network connection was lost for the file Portfolio_Sebastian Cardoza.indd, or the file was modified by another process."

 

The file that I am attempting to open is on an external hard drive. I tried pruchasing a new cord but that did not seem to work. I would greatly appreciate some assistance with this issue. 

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My file wont open, please help

New Here ,
Apr 27, 2020

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Hello, my Indesign file won't seem to open. I keep reciving this message: 

 

"The network connection was lost for the file Portfolio_Sebastian Cardoza.indd, or the file was modified by another process."

 

The file that I am attempting to open is on an external hard drive. I tried pruchasing a new cord but that did not seem to work. I would greatly appreciate some assistance with this issue. 

Topics

Sync and storage

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455

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Adobe Community Professional ,
Apr 28, 2020

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Did you try to drag your file on your desktop and open it ?

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New Here ,
Apr 28, 2020

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When I try that, I receive Error code -36. I am unable to copy the file over. 

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Explorer ,
Apr 28, 2020

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Try duplicating it where it sits. If even that doesn't work, the file is probably toast and you'll have to go back to your last good backup. And watch out for that drive, it might be on the verge of failure.

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New Here ,
Apr 28, 2020

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I attempted to copy the file within the external drive and received the same issue. (Error code -36)

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Adobe Community Professional ,
Apr 28, 2020

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