My Indesign software crashed and no longer works

[Wandayance]

Hello everyone, can't launch my indesign software, it crashes every time with this error message:

ADOBE InDesign is missing requierd files. Please reinstall. Missing file: / Library / Application Support / Adobe / TypeSupport /.../ ROMAN.TXT

I tried to repair through the basic installation, but nothing to do. Does anyone have an urgent solution, I have an unsaved work in progress (a book) and I'm afraid I will lose everything. thanks in advance

[Srishti Bali · Accepted solution]

Hi there, 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the uninstalling application with Cleaner tool (https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) and reinstall from Creative Cloud.

Feel free to let us know if you still need assistance.

Regards,

Srishti

[Diane K30903056sdzv]

Will I lose all my work if I uninstall?

[jmlevy]

No, unless you have saved your work in the InDesign folder (in the application  folder).

[PIDG]

i am having the same issue. i have reinstalled this program 3 times in 1 week. so frustrating.

[Rishabh_Tiwari]

Hi,

Sorry for the delay in response. Are you still experiencing the issue? If yes, please share a few more details like:

-The version of InDesign & OS.

-Is this happening with a specific file or multiple files?
-Is it crashing at launch or in the middle of editing the file?
-Is it crashing while performing a specific action or randomly?

We're here to help, just need more information.

Thanks

Rishabh

[Mike Witherell]

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...