My Indesign software crashed and no longer works

New Here ,
Dec 10, 2020 Dec 10, 2020

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Hello everyone, can't launch my indesign software, it crashes every time with this error message:

ADOBE InDesign is missing requierd files. Please reinstall. Missing file: / Library / Application Support / Adobe / TypeSupport /.../ ROMAN.TXT

I tried to repair through the basic installation, but nothing to do. Does anyone have an urgent solution, I have an unsaved work in progress (a book) and I'm afraid I will lose everything. thanks in advance

TOPICS
Bug, Performance, Print, Publish online

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Adobe Employee , Dec 20, 2020 Dec 20, 2020
Hi there,    Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the uninstalling application with Cleaner tool (https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) and reinstall from Creative Cloud.   Feel free to let us know if you still need assistance.   Regards, Srishti

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Adobe Employee ,
Dec 20, 2020 Dec 20, 2020

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Hi there, 

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try the uninstalling application with Cleaner tool (https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html) and reinstall from Creative Cloud.

 

Feel free to let us know if you still need assistance.

 

Regards,

Srishti

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