My Publish Online feature keeps failing (InDesign)

[Shannon_Sneed]

This is the error message I keep getting when trying to publish my document online. I have posted online many times and usually get this message a few times, but through persistent attempts, I finally get the link to post. However, I have tried multiple times with different file sizes (dividing the document into two parts), and I continue to get this error message. I have been back and forth with our IT department in previous attempts when this happens and we haven't found a solution.

[Michael Bullo]

Are you definitely signed in to your Adobe account?

[Srishti Bali]

Hi Shannon,

Sorry about this error. In addition to suggestion shared by Michael, please try the steps shared here: Upload error while publishing InDesign document and let us know if that helps.

Feel free to let us know if you still need assistance.

Regards,

Srishti