• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

New installation of CC on Mac. InDesign will not open files or create a new document

Community Expert ,
Aug 04, 2020 Aug 04, 2020

Copy link to clipboard

Copied

My Mac is on the fritz, possibly bricked by a Catalina update. That’s another story. I was loaned a Macbook Pro from a friend. It has CC installed. I updated all programs then tried to open an old InDesign file. InDesign launches and the menus look normal. If I open a file I get font warnings and the temp file is created in the file’s directory. But then the temp file disappears and InDesign hows no open documents. The menus are still accessible. If I try to crete a new document I get the stndard new document dialogue but no file is created. Command-Option-N does nothing.

 

This is a 2015 Macbook Pro with retina display running Mojave and InDesign 15.1.1.

TOPICS
How to

Views

210

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 04, 2020 Aug 04, 2020

NM. Fixed it with a restart.

Votes

Translate

Translate
Community Expert ,
Aug 04, 2020 Aug 04, 2020

Copy link to clipboard

Copied

LATEST

NM. Fixed it with a restart.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines