New user of InDesign - my MacBook Air is 8GB - InDesign freezes multiple times a day

Community Beginner ,
Mar 16, 2021 Mar 16, 2021

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Hi there

InDesign freezes about once a day but yesterday it was freezing every few minutes. I'm creating/amending small documents, maximum 5MB.

Apple Support thinks it might be because my MacBook Air is 8BG so doesn't have enough memory to use InDesign properly.

What are your thoughts?

Thanks so much

Amanda

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Adobe Employee , Apr 02, 2021 Apr 02, 2021
Hi all, Sorry about the inconvenience caused. The first Beta release of InDesign for Apple silicon M1 is now available to download. Please try installing by following the instructions on this page and share your observations with us. Regards, Ashutosh

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Adobe Community Professional ,
Mar 16, 2021 Mar 16, 2021

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Community Beginner ,
Mar 16, 2021 Mar 16, 2021

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Hi Eugene, it is macOS Big Sur 11.2.3.  The MacBook Air is about four weeks old. MacBook Air (M1, 2020)

 

Thanks so much

Amanda

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Adobe Community Professional ,
Mar 16, 2021 Mar 16, 2021

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Are you able to upgrade your RAM to at least 16GB?

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Community Beginner ,
Mar 16, 2021 Mar 16, 2021

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Hi Derek

According to Apple Support no, this isn't a MacBook Air that can be upgraded. I've only had it about four weeks, and when purchased didn't know I'd need to be using InDesign for a client (I'm self employed).

 

Is it absolutely necessary to have 16GB?

 

Thanks so much
Amanda

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Adobe Community Professional ,
Mar 16, 2021 Mar 16, 2021

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8GB is enough to run InDesign. Slowly, but in and of itself shouldn't be the root of your issues.

 

The issue is that you're running on the M1 chip, and Apple's "emulator" has problems running many programs designed for the Intel Mac platform — InDesign being just one of them.

 

Color me not surprised that Apple support is trying to put it on you that you under-spec'd your system for the job. This is the "you're just holding it wrong" response.

 

Help is coming — Adobe is working hard to produce new versions of its applications which can run natively on the M1 platform. Photoshop is already released; other applications are undoubtedly coming soon.

 

Wish I had a better answer for you. But at least I'm offering you a truthful one.

 

Randy

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Community Beginner ,
Mar 16, 2021 Mar 16, 2021

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Hi Randy

Thank you, your response is appreciated. I'll just carry on as I have been, yesterday must have just been a bad case of 'freezing'. Hopefully it'll just revert to the once a day freeze until Adobe produces its newest version.

 

Thanks so much

Amanda

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Adobe Employee ,
Apr 02, 2021 Apr 02, 2021

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Hi all,

 

Sorry about the inconvenience caused. The first Beta release of InDesign for Apple silicon M1 is now available to download. Please try installing by following the instructions on this page and share your observations with us.

 

Regards,

Ashutosh

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