NOT ABLE TO SAVE, SAVE AS, UNDO ect.

New Here ,
Jan 18, 2021 Jan 18, 2021

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Hi 
I'm having problems with InDesign... I can't save, undo and so on. Everthing is grayed out and nothing seems to fix it. I tried reinstalling and deleting all my preferences - still no luck. 

I looked it up on the internet, and it seems there is a lot of poeple having this problem.

Please this issue asap! 


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Adobe Community Professional ,
Jan 18, 2021 Jan 18, 2021

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Which version of InDesign and OS version?

How much RAM and spare disk capacity do you have?

Have you tried Adobe Cleaner to remove InDesign before reinstalling InDesign?

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New Here ,
Jan 18, 2021 Jan 18, 2021

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I use InDesign 16.0.2 on MacOS Catalina 10.15.7
16 GB RAM and 60 GB freespace on the HD.
Didn't use Adobe Cleaner, but I'm going to try that now.

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Adobe Employee ,
Feb 07, 2021 Feb 07, 2021

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Hi there,

 

Sorry to hear about this trouble.  I am hopeful that the issue is fixed by the suggestions shared above. If not, please try the steps shared on this page ( https://community.adobe.com/t5/indesign/resolve-slow-performance-and-unexpected-behavior-of-indesign... ) and share your observations with us.

 

While performing each step, please make sure that InDesign and other Adobe apps are closed. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

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