Nudge with arrow keys stopped working

Community Beginner ,
Feb 15, 2017

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Yesterday I was working on a document and tried nudging the box using the arrow keys. It didn't work. It is really weird. The selected box flickers with each keystroke, but nothing moves.

I restarted Indesign and it started working again.

This morning I opened the same document. Problem reappears. I restart Indesign, problem is still happening.

I created a new document, thinking the original might have been corrupted. Nope, still can't nudge.

My arrow keys work correctly, my keyboard is connected. My layers and objects are unlocked.

My Indesign is 2017, build 12.0.0.81

One thing I did do yesterday was install a script. However, looking over the script I don't see anything that would obviously cause the nudge problem.  InDesign: Resize Document Window? - Lena Shore

Any suggestions?

Correct answer by mauphie77 | Community Beginner

So, somehow the same problem happened to my co-worker. Weird. But another co-worker had the solution.

Somehow the Keyboard Cursor Increment field in Preferences was set to 0. How did that happen?

We did find out why this was happening, but not yet how this happened. I will go ahead and see if the preferences are the problem. or the script.

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Nudge with arrow keys stopped working

Community Beginner ,
Feb 15, 2017

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Yesterday I was working on a document and tried nudging the box using the arrow keys. It didn't work. It is really weird. The selected box flickers with each keystroke, but nothing moves.

I restarted Indesign and it started working again.

This morning I opened the same document. Problem reappears. I restart Indesign, problem is still happening.

I created a new document, thinking the original might have been corrupted. Nope, still can't nudge.

My arrow keys work correctly, my keyboard is connected. My layers and objects are unlocked.

My Indesign is 2017, build 12.0.0.81

One thing I did do yesterday was install a script. However, looking over the script I don't see anything that would obviously cause the nudge problem.  InDesign: Resize Document Window? - Lena Shore

Any suggestions?

Correct answer by mauphie77 | Community Beginner

So, somehow the same problem happened to my co-worker. Weird. But another co-worker had the solution.

Somehow the Keyboard Cursor Increment field in Preferences was set to 0. How did that happen?

We did find out why this was happening, but not yet how this happened. I will go ahead and see if the preferences are the problem. or the script.

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Feb 15, 2017 0
Adobe Community Professional ,
Feb 15, 2017

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I would do the following, in this order:

  1. Troubleshooting 101: Replace, or "trash" your InDesign preferences and test to see if that takes care of it.
  2. Uninstall the script to see if that takes care of it.

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Feb 15, 2017 1
Community Beginner ,
Feb 15, 2017

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Thanks!

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Feb 15, 2017 0
Community Beginner ,
Feb 15, 2017

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So, somehow the same problem happened to my co-worker. Weird. But another co-worker had the solution.

Somehow the Keyboard Cursor Increment field in Preferences was set to 0. How did that happen?

We did find out why this was happening, but not yet how this happened. I will go ahead and see if the preferences are the problem. or the script.

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Feb 15, 2017 4
Adobe Community Professional ,
Feb 15, 2017

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That is so interesting! Resetting prefs would have restored that, but I've never seen that happen all by itself. Is your co-worker using the same script?

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Feb 15, 2017 0
New Here ,
Dec 18, 2017

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Can't thank you enough for posting this answer, mauphie77. It was my problem, exactly, and was driving me crazy. I also have no idea how the settings were changed, but am relieved to have found a solve.

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Dec 18, 2017 1
Community Beginner ,
Dec 03, 2019

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Thanks mauphie77! Nailed it.

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Dec 03, 2019 1
New Here ,
Jan 03, 2021

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Over 20 years using photoshop, Most spooky and annyoing thing to ever happen to me using this software. 

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Jan 03, 2021 0